The overall experience is good, bus is not the most modern, but ok. It’s not so cold as everyone wrote here, we just wore shirts. I had a fleece jacket, but didn’t need it. The driver was driving like crazy, my husband saw it and was a little bit afraid, luckily I slept all the way 🤣 we arrived to Banaue 1.5 hours earlier, at 4:40 instead of 6:20
Everything was OK, but as we saw in other comments, the AC was super strong so the bus was freezing, which make it difficult to sleep or enjoy anything.
Toilets were clean.
There is insurance coverage and also sends SMS reminders for the trip. The Bus is clean and comfortable but needs cleaning and better labels for the flush in the CR.