Arrived in Bangkok at 5pm. Waaaay too long, the bus stopped for three times during the trip, one of them was because of the driver bought drinks at 7-11. I mean, I also prepared to take this trip by having my drink before departure.
No big issue. 2 remarks only:
- the driver who has been talking loud with another person all along the way. That doesn’t help for a quiet trip.
- a bit late upon arrival (only 15 mins, no big deal)
The good things: 1. I could change my voucher in the tickert with no problem. 2. Bus trip was on time and we had a quick transfer in the early morning. Only 2 hours from Pattaya to BKK.
Things to improve: 1. In the bus it was way to cold. The air-conditioning was simply to much. 2. The was a contant and loud "Beep-Tone" in the drivers area. Nobody got to know what it was about and the driver didn´t care. Especially disturbing when you sit in the front. 3. Nobody checked the correct use of face-masks. Some customers didn´t care of all. 4. Nobody used seat-belts. 5. Compared e.g. to the modern Airport Buses from Jomtien, the bus made a general old and uncomfortable impression. But still just acceptable.
The grab driver didn't know the pick up point. Even when I Google it, no result was found. Consequently, we were nor able to get on the bus. I wrote to the company and they insisted that the bus waited for us and refused to give me a refund. I am very disappointed to the experience will never choose your service again. Please review your pick up point description.
angrily,
Cissy Lee
รถตู้ รถตู้เล็ก, Tawanok Tour (ตะวันออกทัวร์), 5 ก.ค. 2024
RS
Rikke S
Quick and comfortable, door to door service. The driver was politi and helpful.