Right after booking and payment, i received an email from the transport company saying the departure would be one hour later. That’s not too comfy when you plan further transportation. Anyway, the driving was good except that driver was honking the horn nearly every ten seconds. Great surprise was, that the bus drove us directly front our hotel which was far off track. This was really nice.
Driver and guide were both very friendly, always smiling and explaining where we go next. The seats are really comfortable and the pick up was punctual. They deopped me of right in front of my hotel - 10/10!
We had to wait in bus in parking lot for an extra hour and 20 min for a transfer bus to pick us up so the ride ended up being 2 hours longer than it specified
นิญบิ่ญ ไป ไฮฟอง, รถบัส รถบัสท่องเที่ยว, Grouptour (Công ty du lịch quốc tế Grouptour), 12 ก.ย. 2022
KJ
Karen J
We were at time at Mike‘s Agency and the Bus driver arrived also 10 minutes early, and we thought, “great, we’re leaving now”. But that wasn’t really the case, because he brought us to another bus station and we had to get off the bus to wait for the right one, a coworker pointed us the bus and said “this is your bus” but another coworker said you have to wait first and then we were confused. Then I became a WhatsApp message from the company that it said that we had a large amount of luggage and we had to pay 200.000 VND, I sent a screenshot of the voucher where it said that every passenger was allowed two pieces luggage 20kg, and we had 4 luggage. We didn’t get an answer and we were able to board the bus, which had been there for 20 minutes. We had a bad experience with 12GO,
The first bus was run down and in some spots glued together. The 2nd bus was a lot nicer and both drivers were good. However we had booked a VIP limousine which in the pictures looked to be an extended van with only approx. 10 seats but what we recieved were two buses. Seems like false advertising.
The bus was a little old school but very comfortable and on time - we Loved how the Bus drove right on the Ferry - This Bus company was very organized and pleasant- picked us up right at our Hotel in TamCoc
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