Get to Pitx Level 2 Booth 4 to get my ticket but was told by the counter to go downstairs and print out the PDF voucher send to my email. Printing services wanted 150 Peso to print. Went to Pitx front desk to confirm with them and was assisted by their staff to talk to the bus service counter. Apparently we do not need the printed PDF the bus service counter guy just refuse to give us our ticket until PITX staff confrontated them. Maybe something dodgy going on between the bus service counter guy and the printing shop who knows. Anyway we double confirmed with other passengers and was told they didn't need to print the PDF voucher in exchange for actual ticket. Also the bus departed at 3.30pm not 3.00pm.
The bus left at 4:30am which is 30minutes late. So I did not make it on my scheduled on that day. Also, the conductor and driver is requiring a printed copy of the voucher. No instruction said to print it.
Bus Company Ceres requires a printed copy of voucher,it is a inconvenience for a traveller who has no access to a printer.Unlike other platforms such as Airlines you present your eticket and they’ll print your boarding pass.
Everything went smoothly, and we were even accommodated earlier than our scheduled trip. The only hassle is that you still need to bring a printed copy of the itinerary for PH buses—even though we’re already in the digital age, lol.
Bus was comfy, only left 20min late arrived on time. Printing the voucher seems utterly useless and wasteful. The driver/ticket inspector could have just looked at my phone to confirm my booking. The person at the help desk refused to print my voucher. There's a printing shop just at the corner where you can print (around 10pesos). Allow extra time for that.
The terminal leaving Manila and arrival at Batangas Port was very chaotic with people you're not sure if they're employees or random strangers offering to help with your bags etc..It feels like a free for all.
Very helpful staff, clean bus and arrived on time... Probably could have done without the loud, 80's style hair-metal music being pumped the whole trip but it was good value for money.