all of our buses were delayed, in the customs of malasia we had to wait for like an hour... but the bus was very confortable, last driver was kinda mean.
Fine drive took about an hour longer than expected but I think this was due to traffic and the boarder so maybe account for a bit of extra time in case there is traffic.
I ride was great until the border to Singapore. There were some technical problems and it took some time getting though the Border - and the Bus left. We had to wait another45 minutes before we could get to the center of Singapore
Comfortable trip, seats are large and very comfy. Bus had AC but no internet WiFi. Made a few stops for the toilet. Driver was friendly but did not speak much English.
On the way to Singapore from Malaysia bus stopped first for passport checks and a second time where I had to carry my luggage but the driver did not announce anything.
Overall it was pleasant journey and the bus arrived on time.
First it is pricey than the average, second the bus come late, third, when we arrived at the Malaysia custom, the bus driver just left us like that. So we have to wait another loong time to the next bus to pick up us to singapre. Very bad service, I would not recommend this to anyone
Depature on time. A little more communication of the bus driver at the border checkpoints would be helpful, as there are multiple platforms to board back onto the bus.