Boat was cancelled without telling us. Ended up travelling around on several boats back and forth for more than 4 hours just to get to the island next door.
The pick-up and especially the drop-off location is only revealed AFTER you book. It's very frustrating and unprofessional. The correct info should be mandatory to allow a listing on 12Go.
Was pretty chaotic on the pier, just got to hope that it is your boat and you’re on. A bit late as they needed to put the bags on and get people on. Only a small boat over to Koh Rong Sanloem, thankfully only 10 mins to M’Pai Bay as it was very choppy.
No direction from Koh Rong operator, nearly got on wrong boat when I was rushed onto the pier to the speedboat (it was the wrong one). Very unhelpful staff at the Longset Pier Branch, was more interested in making coffees for themselves. When on the speedboat it was very fast but they dropped passengers off on the wrong pier, it was NOT Rumi pier. When I questioned it they said ‘this is rumi’ when it was most definitely not. Be very cautious as I had to walk even further from my hostel in the blazing heat