We paid for two seats, we got one seat and one arranged mattress horizontally placed in front of the toilet door. When we complained with the man in charge he said that that was a perfectly fine seat. It wasn't a seat at all! We ended up sharing a seat for an overnight 11 hours trip. Disgusting service! HORRIBLE staff!
The Bus was Nice, but the driver drove so fast and reckless so that the Bus was shaking and it was Hard to find some Sleep.
We First had to Drive with a transit vehicle to the Bus and he just dropped us off in the middle of nowhere. Would have been nice to know that.
รถบัส วีไอพี 20, Duc Duong Bus, 2 เม.ย. 2024
IZ
Israel Z
for some reason, once in the meeting point… someone told me (just me, not the rest of the passengers) to go with him as he needed to drop me somewhere else in his car. Was a little bit confusing and uncomfortable. So he dropped me off in a petrol station where another bus came to pick me up and I was the only passenger in that bus and they stopped on the road for more people and I was the only foreigner… and they asked me up to 3 times where should they drop me ? at least I arrived to my destination tho !
We was supposed to arrive to our destination at 8 am and we arrive at 4.30 am, so we had to wait in the night. And someone was sleeping in the floor next to our cabin
รถบัส วีไอพี 20, Duc Duong Bus, 29 ธ.ค. 2023
JR
Jack R
Wasn't t bus that picked us up, it was queen Cafe.
Bus smelt really bad, which I got used to the seats were very dirty and uncomfortable. Leather was ripped on the chair, the pillow wasn't attached to the seats so they kept sliding and the recliner on the chair did not work. Also the seat I was in was none stop vibrating anytime the bus would idle.
Bus ride was relatively smooth compared to other sleeper busses I've experienced.