Der Busbegleiter hat durchgehend laut gehustet und gerotzt, schlafen konnte man trotz Ohrstöpsel nicht.
Der Bus kam 2,5 Stunden früher an, nicht an dem angegebenen Ort, sondern Mitten im Niergendwo.
bag got soaked underneath the bus. also had to change busses randomly onto a new one, where they oversold the seats so people had to sleep in the aisles. the new bus was also very short, aka anyone over 5’6 would have to bend their legs. ALSO the driver was rude, dismissing people asking simple questions like when our bathroom break would be.
no correct address for pick up
changed to a worse bus half way.....no toilet on board
ฮอยอัน ไป ฟ็องญา, รถบัส วีไอพี 32, Grouptour (Công ty du lịch quốc tế Grouptour), 3 ก.ค. 2023
M
Maike
I think companies usually receive a lot of complaints, but I would like to give some praise.
The whole experience was excellent. The communication was clear and professional, the driver was friendly and reliable, and everything went smoothly from start to finish.
Overall, everything was perfect. Thank you very much!
ฮอยอัน ไป ฟ็องญา, รถบัส ห้องโดยสารเดี่ยว, Duy Khanh Transport (Công ty cổ phần thương mại và dịch vụ vận tải duy khánh), 3 ส.ค. 2026
S
Samuel
Guy in the office was rude and dismissive, then the bus arrived and the guy putting our bags on was also rude and lobbed them in like our bags had insulted his family, then took off half hour late. The lying down cabins are relatively comfy, one stained and questionable 'drips' stuck to the leather - clearly not cleaned between journeys - and not adjustable at all. Driver was the worst of all, super rude, even physically pushing me back when we tried to get off for a wee (we were inexplicably stopped for 20 minutes anyway with no notice, no one got on or off and there was a cafe immediately next to us). Got told we'd stop in 20 mins, then stopped again, most of us tried ask to go to the toilet as there's none on the bus and we're 4-4.5 hrs in at this point. (I want to note that these two stops were to pick up 'personal' packages to deliver, not passengers). Told again no, quite aggressively, and had to wait 5 minutes just for him to pull into a stop basically the same as the other two. That was the only stop for the whole 7.5 hr journey. There isn't much upon which to base a recommendation for this company, aside from having a cabin on your own. By the end this didnt really outweigh the rest of the experience.
ฮอยอัน ไป ฟ็องญา, รถบัส ห้องโดยสารเดี่ยว, Duy Khanh Transport (Công ty cổ phần thương mại và dịch vụ vận tải duy khánh), 23 ก.ค. 2026
CB
Carla B
We booked the bus the night before and received the tickets straight away (for 2 people). We then woke up to emails and Whatsapp messages the next morning saying that the bus was actually full and we could be rebooked to one an hour later or receive a full refund. We went for the first option. The communication with HK Buslines was super easy via Whatsapp.
The bus departed on time, and was very clean, spacious and comfortable. We stopped once for dinner + toilet and arrived ~45 minutes after schedule at our destination. Overall very content.
ฮอยอัน ไป ฟ็องญา, รถบัส ห้องโดยสารเดี่ยวชั้นบน, HK Buslines, 11 ก.ค. 2026
AG
Adam G
Hi, I can comper to other company, please see what was not good experience: we first get the back top cabine no option to book a cabin - you can really feel the bumping road, one backrest was partially broken, no room for personal staffing, the sleeping arrangements based on hot-bedding - you get the blanket that someone else was use, no advance notice for restroom stop . The bus was very quiet we shift to the middle and it was good, the driver and assistant were perfect they stopped every time when we asked for restroom
ฮอยอัน ไป ฟ็องญา, รถบัส ห้องโดยสารเดี่ยว, G8 Sapa Open Tour (G8 Sapa Open Tour), 25 มิ.ย. 2026
SC
Sean C
The bus was late collecting us in the first place which was a bad sign. Then it proceeded to stop at random different locations multiple times throughout the evening for no reason. There was no communication to us about why we kept stopping or what was going on or even when we were allowed to get out and use the bathroom. The bus driver then drove past our stop for 15 minutes just to turn around and then drive back 15 minutes later. We ended up being over 3 hours late turning a 6 hour journey into a 9.5 hour journey. We also didn’t even get dropped at our right location and had to walk to the final bus stop. The beds were comfy but that was the only good thing.
ฮอยอัน ไป ฟ็องญา, รถบัส วีไอพี 22, An Phu Hoi An Travel, 13 มิ.ย. 2026
