The company made everything easy, all packaged into one service. So since our flight arrived too late to take this service directly afterwards, we stayed at Signature hotel at Hat Yai for a night and got picked up at the hotel instead of the airport ( hotel is right next to airport). The van right was comfortable with air conditioning and just two other passengers besides my girlfriend and I. When we got to the pier, driver brought us to nearby location to get our vouchers for the speedboat. We waited for about half a hour before boarding started. Everyone gave the crew their luggages to put in the front and we all lined up and boarded according to our ticket number. Seats were first come first keep. Body was crowded but manageable. Boat ride was comfortable enough, but bumpy. Sit in back for a better view, but only if you don't get seasick.
The van and speedboat were both on time. The confortable van was driven smoothly and careful. The speedboat was nearly fall, all passagers had life jacket available, the 90mm ride to Koh Lipe was mostly smooth.
I was able to contact the operator with the phone number provided and warn them I would be a few minutes late due to train 65mm delay. I ended up being late 2mn and they waited for me. Still, as they would not have waited more due to the need to pick up others and arrive on time to the boat, I realize that I should have take a 120mn margin to take into account frequent 1h+ sleeper train delay. In this case, book the 10.20 van instead of the 8:30 van, even if the train is scheduled to arrive at 7:25 at Hat Yai railway station.
รถตู้ รถตู้, Dee Travels Hatyai (ดีทราเวล หาดใหญ่), 27 ส.ค. 2022
We were not met outside of the airport exit 7/8 by a representative holding a placard with our name as the documents said we would. However the transportation from the airport to the peir was comfortable.
Also, we were not made aware that the speedboat would stop at an island for 20 minutes before we arrived on Koh Lipe. It would have been good to know that.
รถตู้ วีไอพี, Sukhothai Tour Hat Yai, 15 เม.ย. 2022
We arrived at Hat Yai airport at 8:30AM. We went to the checkpoint by 8:45AM and waited in the area. Several times we walked around trying to find information on our pickup and nothing more could be found. By 9:25 (our van was supposed to leave at 9:30AM) we called the number on the PDF and someone answered. Eventually he called back and said a driver would be there shortly, after which a taxi driver came over to find us. We almost missed our ferry and the ferry operator was calling us repeatedly asking where we were. Thankfully on arrival she met us at the taxi and hurred us directly to the boat, which we thankfully were able to get on just in time.
รถตู้ พื้นบ้าน, Smart En Plus (สมาร์ท เอ็น พลัส), 14 มี.ค. 2022
Picking us up at the air was no problem at all but when we arrived at the pier we were left alone. I had to ask where to get the tickets as well as when the ferry was leaving; no information from the driver or someone else whatsoever
รถตู้ วีไอพี, Sukhothai Tour Hat Yai, 27 ธ.ค. 2021