Im still confused re departure time. Fortunately I was picked up from my hotel and dropped at the bus stop for 17.45.and the bus departed. My e ticket clearly said 18.45..
The pick up guy was a pleasure. We chatted on the bike. He rCed me to the bus drop off. I checked with driver, thru google translate, told him my ticket 18.45.
My name was on his list. For 17.45.
I'm still puzzled. But happy to be on bus.
The support service via email was excellent. And replied instantly.
first-class compartment is overpriced. For more than 130$ you have very poor breakfast and hot soft drinks and beer (that should be cold actually), no toiletries, no towel, even no trainman in our coach.
AC works well.
Toilet is clear.
Wifi is promised but doesn't work.
If you ignore the rough tracks the train is driving on, it’s perfect. But thats everywhere the same. With a sleeping pill the time flies. Everything was good, other companies have nicer wagons, but it was clean and we got small bags with bananas and water. So all in all it’s good to travel with.
รถไฟ #SE3 รถนอนวีไอพี 4 ล้อ, NewLivitrans Express (SONG HONG RAILWAY TOURIST SERVICES COMPANY LIMITED), 28 ธ.ค. 2022
Checked in at Mango Hotel and waited in the hotel. Taken straight through to the train and shown to our cabin. 4 birth cabins, mixed sex. Beds quite comfortable. USB charging point by head of bead. Easy to sleep - very quiet. Croissant, banana and milk in cabin for breakfast and tea and coffee sachets. Communal hot water in the Isle. Staff very helpful. Only downside is the toilets.
Bus was late to board, supposed to board at 6pm and didn't board till almost 7pm. Seats were very narrow, I am 6 ft tall(170lbs) and could not straighten my legs. 12 hours of agony. Would not do it again.
รถบัส วีไอพีนอน 41, Grouptour (Công ty du lịch quốc tế Grouptour), 20 ก.ค. 2022
Not as advertised, very uncomfortable - worth getting the train or flying instead
รถบัส วีไอพีนอน 41, Grouptour (Công ty du lịch quốc tế Grouptour), 7 มิ.ย. 2022
MJ
Matthew J
All fine - and outstanding help from the woman in charge at Hotel Mango in Hanoi, who went out of her way to help me recover a phone I’d lost on the way. (Thank you so much again for this help.) Having such an excellent speaker of English and communicator in general is hugely helpful.