The office was extremely far from the city center and the car to get there was triple the amount of the ticket.
รถบัส รถตู้เล็ก, Ha Long Travel Limousine (Hạ Long Travel Limousine), 13 พ.ย. 2022
EB
Elisabeth B
Very fast and comfortable
รถบัส วีไอพี 12 ที่นั่ง, Grouptour (Công ty du lịch quốc tế Grouptour), 19 ก.ย. 2023
CM
Cristina M
The van was ok but the experience wasn't good. We were collected by a car (not a van) 15 minutes late (and It was ok, because the cause was trafic jam) and after 7 km we stopped 30 minuts. The driver was talking all the time by phone and gave us no explanation. After 30 minutes waiting, the trip started again but we again stopped IN THE MIDDLE OF AN HIGHWAY waiting for someone (no information given again). After 20 minuts a van arrived and we changed there our type of transport. It was totally surrealist. When I asked the driver (Who didn't speak English) about explanation he laughted at me without no respect. Finally we arrived 30 minutes late (instad of 1 hour late as expected) because the second driver drove well above the speed limits. Also in the limousine there were no wifi and the driver had no idea where to drop us (fortunately a passenger who spoke English helped us). Since It should be luxury, no recommended at all.
รถบัส วีไอพี 12 ที่นั่ง, Grouptour (Công ty du lịch quốc tế Grouptour), 10 ก.ย. 2023
JS
Jonas S
Instead of the booked van we got picked up by a big tour bus 20 minutes late. The bus started then to drive around Hanoi old town to pick up more people from their hotels. So we eventually left Hanoi about one hour late. The drive was ok and we actually made up some of the delay until we stopped at a pearl souvenir shop shortly before Ha Long bay for half an hour half an hour. Eventually we arrived one hour late. Annoyingly this was not caused by the traffic bus by poor organisation by the operator (Vehicle not as advertised, late departure, stop at souvenir shop)
รถบัส Ford 16 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 16 ส.ค. 2023
JV
Jana V
The bus was too late and than they made a break about half an hour at some pearl store where it seems like they shuttle every tourist to. At least they brought as directly to our check in at the Harbour.
รถบัส Ford 16 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 25 เม.ย. 2023
ZP
Zahn P
Comfortable bus and ride to the destination
รถบัส รถตู้เล็ก, Ha Long Travel Limousine (Hạ Long Travel Limousine), 29 พ.ย. 2022
LR
Laura R
We where over 1 hour delayed. We just book a bus, and suddenly it was a transfer to a cruise, and it holds stop to look at something and that what not what we wanted. It was a 2 hours drive , but it was so much longer
รถบัส วีไอพี 30, Grouptour (Công ty du lịch quốc tế Grouptour), 7 พ.ย. 2022
TV
Thomas V
Comfortable route, only frustrating they just “booked” 2 seats on the first bus for us, even tho we payed for 4. So we had to wait an extra hour for a new bus that had enough seats.
Plus side, they dropped us of at our hotel
รถบัส วีไอพี 30, Grouptour (Công ty du lịch quốc tế Grouptour), 27 ต.ค. 2022
