The booking had a picture of a VW bus. Instead we got a small blue taxi without Aircon and very used/damaged. We were unable to have seatbelts on due to lack of it.
I accidently booked on the wrong date.
The staff did all their possible so me and my kids could still travel a long to Marrakech.
Great service very thankful
The journey was comfortable, air conditioning worked, seat belts worked, the journey was on time. There was a 20 min break half way through at a nice cafe with toilets.
The ride from Essaouira to Marrakesh went smoothly and quickly. However, the driver had a hot temper. That’s why I didn’t feel safe, especially in Marrakesh. He also dropped me off in the middle of the medina, claiming there were no roads accessible by car leading to my riad—which was simply untrue, since cars were driving right past me nearby. I had to lug my heavy suitcase around for about 15 minutes in 36°C heat. Not a pleasant experience!