The train and cabin was very clean and the crew provided good service. Hot and cold water was available for free. But the train was very old and so very load and heavy shaking. Sleeping was hardly possible, VN Railway was much smoother in our case.
Staff at the Mango hotel made it all so easy. The train was clean and though it is old, that is it's charm. I loved it. Bedding and toilets were clean, beds were tight and hard but for a Vietnamese train not bad. Free snacks and drinks were a nice touch. The only hiccup was the carriage porter offering coffee, promising it was free in the evening and then trying to charge 100k for it in the morning. Otherwise a great, panoramic and easy experience.
There were problems with finding our places. The booked ones were occupied. Need to wait 30 min and finally the problem was solved by staff. Afterall trip was fine.
Bed was not clean for sleeping, there were crumbs everywhere. The toilet had no paper anymore and there was no water in our room as I have experienced on other trains. The train from HCM to Nha Trang had water and tooth brushes.
