Ticket were issued for the wrong month, they sent new tickets, which got lost in spam and we had to buy new tickets, without getting a refund or at least partially refunded
Normally everything was very good, but this time we feel a bit ignored
Easy booking platform for Vietnam trains. Rember to un tick the insurance box before final payment if you don't need it as it automatically adds it on.
Travelled in Soft seat. Vietnam is crazy hot at the moment (summer) so the Vietnamese close the curtains in the carriage.
Not good if you want to observe the scenery.
I ended up sitting in the restaurant carriage most of the journey. .. great views 🥳
Wasn’t worth $70 return when we could have got a coach for half the price. It was old and uncomfortable for a 6 hr journey. Ground were helpful with storing luggage up high.
Conductor tried to con me out of 60k for food that did t exist - the food cart passed by my cabin but because some little kid was messing with the door i misses him. He was literally in calling and serving distance bit would stop or serve me. Asking for assistance and to be served the conductor guy was telling 5,5 when it was 2pm and hungry! Why would i wait 3 hours for food that literally just passed and could still smell. He said it cost 40k so i went to get the money to which caught me just getting out of my wallet, he must have seem how much i had an proceeded to bum it up to 60k the thief!
Gave the run around saying go to the end carriage for food and dealt with more ignorant and lazy workers.
I ended up just stopping the snack cart on route back and grabbing some pringles and redbull to keep me going for the last 3 hours of the trip. Fortunately i had big breakfast and preempted nonsense like this.
My advice is buy before you board, i couldnt as i simply had way too much bags to stock up whilst in the station
The seat is broken, the surrounding area is unpleasant and there is mould in the air conditioning unit. This is a significant issue even at the low price.