Steward unhelpful.
Sadly :-( He didn't reply to my very politely asked questions regarding me getting off at the right stop - before Krung Thep/BKK. Think he knew and understod English allright, but did not reply to my Thai nor my English. He ONLY would inform of the next stop at some kind of village along the route. No service. But the new Chinese build train is great!
We did not have the option to choose the seats. If you book via thai railways you have the option.
So we were placed far apart from each other.
At the station we asked to be put together but they did not help us.
The staff on the train was very helpful.
Fuimos en coche cama 1ra clase que tienes tú cabina privada para ti y un acompañante (en literas),los baños son compartidos y hay una ducha. El servicio muy bien, puntual y amables. Es un poco difícil dormir por el movimiento… no le doy 5 estrellas por que en tantas horas me falto un servicio de comidas o un bar …. Llevar la cena con vosotros :)
We had bought a ticket to Ayuttaya and even though we told the stewardess 3 times that we were getting off in Ayuttaya, the driver didn't stop and we drove all the way to Bangkok.
เชียงใหม่ ถึง อยุธยา, รถบัส ด่วน, Tara Tour and Travel (ธาราทัวร์แอนด์ทราเวล), 14 ธ.ค. 2025
MZ
Michel Z
The trip wasn't really nice.
No boarding at Terminal 3 as agreed, but transfer in songthaew to another location.
Fortunately, in the absence of indications on the starting platform, we, along with others, sought explanations at the counter.
At the time of boarding, only one person, a little overwhelmed, managed the passengers of five vehicles, i.e. 200 people, all in great confusion.
The bus was comfortable, but we were disembarked at the side of the highway and not at the lotus tesco as planned.
An unfortunate experience that I do not advise anyone.
12go would be wise to offer its customers more serious operators
เชียงใหม่ ถึง อยุธยา, รถบัส ด่วน, Tara Tour and Travel (ธาราทัวร์แอนด์ทราเวล), 8 พ.ย. 2025
KS
Kristina S
The good: seats reclined, bus was in an ok state, we got given two water bottles, a snack and a mcdonalds burger, AC worked
The bad: bus left on time but arrived 2.5 hours late, of which at a stretch 45 minutes could be attributed to road works, the rest I’m honestly not sure. In the 11 hours it took to get from Chiang Mai to Ayutthaya we stopped a few times to pick up passengers, sometimes for quite a while, but no announcements were made to existing passengers about being able to get off to use a proper bathroom or get food, the attendant didn’t speak any English so you sort of had to guess if you have long enough time to pop out and hope the bus didn’t leave without you - bit dicey as a solo traveler. As some other reviews mentioned you don’t get left at the bus stop but on the side of a highway next to the big Lotus (which is not quite as bad as it sounds as there’s some benches and a convenience store and I was able to get a grab taxi quickly but something to keep in mind), I wonder if you could just get any ol Bangkok-bound bus and ask them to pull over
เชียงใหม่ ถึง อยุธยา, รถบัส ด่วน, Tara Tour and Travel (ธาราทัวร์แอนด์ทราเวล), 13 ต.ค. 2025
Overpriced - I booked a ticket from Chiang Mai to ayutthaya for 1000 baht. Got to the station only to find that the bus is operated by cherdchai and it's the normal bus to bangkok. They dropped me off on the side of the highway, not at the pin sent in the ticket. I was literally pulling my luggage out of the storage with cars screaming by 3 feet away. i could have just booked a normal ticket to Bangkok for 700 baht and asked to be let off at the same place. Now I know better. Bus departed 30 minutes late and arrived almost 2 hours late, without any bad traffic, just bc of stopping so long at each stop. The seats were much more uncomfortable than your average bus in Thailand. As a 6ft tall person I was hunched over by the curvature and had a crick in my neck for 2 days afterwards. And the bus reeked of urine for much of the 10 hour trip. Would recommend against booking with Tara.
เชียงใหม่ ถึง อยุธยา, รถบัส ด่วน, Tara Tour and Travel (ธาราทัวร์แอนด์ทราเวล), 19 ส.ค. 2025
RJ
Richard J
Comfortable reclining seats. Helpful staff on the station and on the train.
She was very flexible (we changed our departure time 3 times), great communication before the ride, very friendly and nice! Which made our trip very pleasant and the car is also very comfortable.