We arrived at the Montanatip office at around 1730 and were able to check in and leave our bags. We returned at 1800 and boarded the bus. We drove until approximately half midnight, the driving was smooth and comfortable. The seats were pleasant, able to recline and presented with a blanket, water and snacks. At half midnight we stopped for half an hour at a roadside station to use facilities and grab a refreshment. The driver continued on until around 6am. At this time we split into different vehicles based on our end destination, we took a van to Krabi and transferred to a ferry here. We arrived at Phi Phi perfectly on time. All transfers included in price and happened smoothly. It’s not luxury but very convenient and great for the price.
The service staff were not friendly with us, the travellers, and did not speak to us industrially on top of that at the stop for the meal at around midnight. Nobody warned us that there was a stop. So when we woke up, there were only 10 minutes left and they didn't give us time to go and eat.
What's more, we had bought VIP tickets with a drink, a snack and a meal. We did get a meal ticket, but we didn't get a drink and we didn't get our snack for a VIP bus. This one didn't look like it at all, one of us six passengers had the air conditioning leaking on him, we warned the staff, the service looked into it and said nothing, did nothing. The seats are very difficult to extend. This does not correspond at all to a VIP class.
Asia Holiday Travel, Bangkok Booking Center, Bangkok Travel Plus, Holiday Travel Agency, Jarinthon Tour, Montanatip, Nara Travel, Next Step Journey, Oniam Transport, Raja Ferry, Ramon Transport, Sapthaweephol Tour and Travel, The Tiger 2022, The Twin 2000, Transport Co, TravelBusAsia
