Trip was good. It was hard to sleep because we had many loud children around us, but the first night bus was very comfortable… the second bus, which should have been a minibus, but was like an old normal bus, was not that comfortable, but it was okay, we just spent one or one and a half hour in it. The ferry was not that clean but the seats were very comfortable.
Sometimes the organisers were a little bit stressed, but still friendly and we always felt safe during the trip. :)
The bus was clean and the service was great (very friendly and helpful). The free meal was definitely a bonus, especially on a long trip (and it was tasty!).
The seat on the bus not really comfortable. And we wait too long for the speedboat (2.5 hours). Maybe the trip should start at 11 or 11.30pm, not 10pm. So the waiting time not too long.
Everything was fine. Good value for money. We had only one transfer (from Surat Thani to ferry) during our trip from Bangkok to Koh Phangan. Bus from Bangkok was comfortable enough. But it was cold as usual) So, prepare warm clothes)