The bus broke down and the driver dropped us off at some courier company along the way, with no clear indication of what was going to happen or when we would be on the road again. Just said the bus was overheating. Nobody at the courier company could answer any questions in English either. It was very frustrating.
When we reached Siem Reap, instead of the driver taking us straight away to our drop-off point, he stopped at a restaurant about 2kms away from the arrival point and we were told to have lunch there or wait for an hour. I could not wait as I had classes to attend, so I got my own transport from there to my hotel. We were not informed at any point that we would be making this 1-hour stop.
กรุงเทพ ไป อรัญประเทศ, รถตู้ ทั่วไป 14 ที่นั่ง, Travel Mart Watergate (Travel Mart Watergate), 9 ธ.ค. 2022
Would’ve given five stars but the driver drove past my hotel 7 km and we had to get a taxi back he wouldn’t take us on the return trip and drop us off.
กรุงเทพ ไป อรัญประเทศ, รถตู้ ทั่วไป 14 ที่นั่ง, Travel Mart Watergate (Travel Mart Watergate), 28 ต.ค. 2022
CS
Caroline S
The bus was totally fine. The bus driver stopped to make two deliveries and we were 1.5 hours late. I do not recall traffic but maybe there was some. I can understand he may need to supplement his income and I don't want to get him in trouble.
Very comfortable Van with comfortable seats, WiFi available.
We were the only passengers, so it felt like a private car ride.
We would book there next time again
กรุงเทพ ไป อรัญประเทศ, รถตู้ ทั่วไป 14 ที่นั่ง, Travel Mart Watergate (Travel Mart Watergate), 4 ก.พ. 2023
EP
Evgenii P
I’m traveling with a family, so paid for a private VIP Van 9pax expecting a comfortable trip from Bangkok to Aranyaprathet. The Van was on time, but refused to go anywhere but airport (!), said sorry and left. The office sent a replacement car which was some small sedan taxi, this time I had to deny this offer. One hour and 30 mins later some SUV arrive and I would ask what I’ve paid for if it wasn’t too late.
Overall experience: very poor.
The food was not very good. They don't even have vegetarian option. And no English was spoken. The bus had 0 space for the legs and the toilet sink was not unable. Well and the worst thing is that you cant control the airflow if the ac. They manipulated it with a screw so there is always airflow even if it is too cold already. I have a cold now. Thanks for that. The but was arriving and departing at the right time and I think tge staff was nice to say anything good. I wouldn't travel there again when I have another choice.
กรุงเทพ ไป อรัญประเทศ, รถตู้ ทั่วไป 14 ที่นั่ง, Travel Mart Watergate (Travel Mart Watergate), 24 พ.ย. 2022
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