Easy 2 hour train ride ….took first class but really not worth the extra money for 2 hours.
But nice to have the room
12Go handover of tickets at Vientiane Railway was easy as 1-2 Go
เวียงจันทน์ ไป หลวงพระบาง, รถไฟ #C82 ชั้นหนึ่ง, Laos Railway by Naluang (Laos Railway by Naluang), 15 พ.ค. 2025
It was supposed to be first class, but you had to wait in line with everyone else, except business class passengers. The back of the seat was hard. The train was quiet and did not induce discomfort for me. There were sick bags in the pocket. I rarely if ever get seasick. The train seems to be built for higher speeds than it travelled at. Mobile phone availability was very spotty once the train entered the mountains. Many long tunnels after about 1/3 of the distance. Although at the stations this line is called the Lao-China Railway, on the train they consistently say China-Lao Railway.
I arrived 5 minutes late for the train. I lost my ticket. I couldn't get a refund. I had to buy a new ticket and continue my journey.
เวียงจันทน์ ไป หลวงพระบาง, รถไฟ ที่นั่งชั้นสอง, Laos Railway by Family Service, 23 พ.ค. 2026
CC
Cynthia C
I paid to be picked up and taken to the train station. However, as it turned out, the wording on my instructions was not at all clear.
Because I did not have telephone service, I had to deal with the instructions sent to me. They did not seem to have a specific time for pickup so I followed what was said in my instructions.
Which was, If there is no time given in the instructions, then the pickup time is the time mentioned.
None of it made sense to me but I got ready for pickup early and waited. No one came. As it turned out, the time mentioned was the train departure. I was never given a time for pickup.
This procedure needs to be fixed.
In the end, once I found someone who would help me that had a phone, we contacted Family Services and once the operator understood what happened, he rebooked my ticket and sent a taxi for me, which I paid for.
I appreciated this but the wording and information exchange needs to be fixed.
เวียงจันทน์ ไป หลวงพระบาง, รถไฟ ที่นั่งชั้นสอง, Laos Railway by Family Service, 1 พ.ค. 2026
RC
Rachel C
I received my voucher 12 hours before the departure… stressful situation
เวียงจันทน์ ไป หลวงพระบาง, รถไฟ ที่นั่งชั้นสอง, Laos Railway by Family Service, 30 เม.ย. 2026
HS
Hilmee S
Ticket confirmation is very along
เวียงจันทน์ ไป หลวงพระบาง, รถไฟ #D887 Second Class Reserved Seats, Laos Railway by Naluang (Laos Railway by Naluang), 25 มี.ค. 2026