The Kata transfer took over 2 hours because the driver had no idea where he was going… kept on driving back and forth to the same places… there was also a noisy lady sitting next to the driver that wouldn’t stop yelling on the phone (this was at 7am)
The bus dropped us off at the port and the 2:30 ferry was full so we had to wait till 17:30 for the next one! So unorganized… took me 14 hours in total
Everything was on time. Only the taxi who has taken us to the busstop wasn’t organized. Seems like he has quiet no idea where he has to drive, pick up the customer. After a never ending drive a tyre has a puncture so that we were taken to the busstop by a tuktuk all the way and there are 30min. left… It was very uncomfortable with the luggage between our legs. After arriving at the busstop everything was fine and we almost get the bus. Not the newest one but ac was inside so it was ok. For just 40€ a good deal.
Very reasonable price and decent service. 20 minutes late for pickup, but made it to destination in good timing. Very comfortable bus, with good reclining seats and aircon.
The pdf itinerary needs to be more detailed. It should state what kind of vehicles will be taken. It should have a route. I booked the trip having no idea I’d be in a van that long, especially with only 1 bathroom break. I also didn’t know I’d be transferring to a bus after the long van ride to get to the ferry. These things should be known ahead of time.