The ferry left over 1 1/2 late. I would not have minded if I did not find out it was because of waiting for pre booked tours that your company does. If you know you are leaving later because of a return whale shark tour you have booked then tell your other custimers so they do not have to sit on the boat for endless hours with no explanation
Uncomfortable seats, 1 tiny boat going back and forth to fill up the ferry. Terrible experience, don’t listen to a “1.5” hour journey - it’s more like 3 hours by time they load and unload passengers on the boat!!!
Staff was very nice and chilled.😎 The only negative was 2 hours wait for a group of travellers (whale sharks watching) to come and join us. Since we tried to take the same ferry one day earlier and it was sold out we were happy to be delayed by 2hours. 🤣 Also I don’t know how many people didn’t even have proper seats and had to sit outside or on the plastic chairs between the seats.