Als ich auf der Insel Phuket ankam, ließen Sie mich lange warten, bis ich zum Hotel gebracht wurde. Ihr Kollege wiederholte immer wieder, dass das Auto in 5 Minuten ankommen würde, aber es dauerte eine Stunde, also kam ich um 18:00 Uhr im Hotel an gegen 20:15 Uhr, obwohl ich auf dem Gutschein stand, war es 19:00 Uhr. Dieses Verhalten von Ihnen war nicht korrekt und alles ohne Entschuldigung.
Took too long, no stops, speedboat was crammed to the max with people not having seats. No one knew where we needed to go,
Not clear when you get off the speedboat. Made a 4 hour detour to pick up and drop off random people and pick up phones. Again no break apart from a 10 min break 1 hour into the bus journey.
Great experience with very helpful staff on boat. Was a bit disorganised when we changed boats but probably due to the large amount of travelers.
Wasn’t aware of any extra support we paid for.
bad information in e mail and also on pdf. it said no stops dirket speedboat from Lipe to phuket. But we stopped for 1 hour in koh lanta. Which is okay but we was not told that and it dident say no where on the pdf.
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