The departure was on time, and the staff were courteous, friendly, and highly accommodating throughout the journey. As I was traveling alone with my infant, I truly appreciated their assistance and professionalism.
However, I would like to suggest reconsidering the fare policy for infants. Currently, the infant fare is the same as the adult fare, even though infants do not occupy a separate seat and spend the entire trip on their parent's lap. Additionally, the seats are not equipped with proper support for infants. Offering a discounted fare for infants would be a thoughtful and fair consideration for families traveling with young children.
Overall, I had a pleasant travel experience and appreciate the quality of service provided. Thank you.
This booking site is excellent very easy to use and so as checking into my ferry I just need to show the ticket from my phone and it’s all good to go. Will use this again.