Die Buchung war einfach, die Paypal Gebühren sind einfach zu hoch.
Wir sollten 30 Minuten vorher am Abholort sein, was wir auch waren.
Der Fahrer kam aber trotzdem um einige Minuten zu spät.
Er war hilfsbereit und hat uns sicher an Ziel gebracht.
Insgesamt hat alles gut geklappt. Jedoch stand der Fahrer nicht am vereinbarten Treffpunkt. Wir mussten die Company anrufen und 10 Minuten später war der Fahrer da
- Private Taxi didn't come
- We had a back and forth with the hotline until they found a new solution
- 2 hours later a shared van picked us up and drove us to the airport
- there we have waited 20 minutes until a private taxi picked us up and drove us to khao lak
- the promised us 50% discount
- the ride with the private taxi was great. Big, new and clean car
We waited longer than the 45 minutes specified in the contract; we contacted the number provided on the voucher, but the driver still failed to show up. At 00:11, two men arrived and made us wait even longer. The driver finally arrived at 00:23.
In addition to the delay, the service was extremely poor: we were not notified by anyone regarding the delay, and no information was provided concerning the license plate number or the driver's identity.
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