It's a hit or miss with most of the operators of the buses/limousines in Vietnam but we have used this operator three times already and other than being late, we've had no other issues.
It wasn’t the bus I’d ordered. The driver made many delivery stops on our journey - bringing post, groceries, picking up items. It made the first hour very tedious. The journey time would have been a lot shorter without those errands.
นิญบิ่ญ ไป กว๋างนิญ, รถบัส วีไอพี 16 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 23 พ.ค. 2023
Bus driver didn't drop us of at final destination but wanted us to take a (maybe paid) taxi to reach the final stop. He didn't communicate with us so we were pretty confused whether he'd drive us to the final destination or not. In the end, we took a grab to reach halong.
นิญบิ่ญ ไป กว๋างนิญ, รถบัส วีไอพี 16 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 20 ก.พ. 2023
Clean, comfortable reclining leather seats, 14-seater arrived on time. Driver checked in with me on the collection point via WhatsApp, asking me to share a photo of where I was waiting to be collected. Journey was smooth with one stop for WC/food. The driver often used his mobile phone whilst driving...just like every other motorist in Vietnam!
นิญบิ่ญ ไป กว๋างนิญ, รถบัส วีไอพี 16 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 29 ต.ค. 2022
AM
Ariki M
บริการดีเยี่ยม ส่งถึงโรงแรมเลย
คำวิจารณ์นี้ได้รับการแปลโดยอัตโนมัติ
Excellent service. Dropped off directly to our hotel.
นิญบิ่ญ ไป กว๋างนิญ, รถบัส วีไอพี 16 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 16 ส.ค. 2022
AF
Alison F
The bus was stuffy and smelly and the driver was a bit erratic.
Was disappointed with WhatsApp message regarding pickup point and time. We had just sat down to enjoy our breakfast and I had received a message saying pickup in few minutes go to main road. We left our breakfast on the table as did not want to miss our bus. We walked to main road and waited here for 45 minutes until bus eventually turned up. We were very hungry at this time and upset. We were only 100m from our hotel. Frustrating to leave our breakfast at the table and having to wait longer then we were led to believe. It's a shame bad communication from driver otherwise would have been a pleasant trip.
We arrived 45-60 mins later than we should and therefore almost missed the excursion we had planned in HaLong. The driver spent a lot of time picking people up in lots of different locations and dropping people off + moving us to another vehicle with other confused passengers and everyone going to different locations
The first bus was fine, but then shortly before our arrival we had to change bus and from there on it just went downhill. the driver drove past our stop even though we communicated to the driver on the first bus where we were staying. One would assume that the drivers would communicate about that. He then proceeded to try and somewhat kick us out somewhere which we refused, we proceeded to tell him our designated location and he said okay. After that we drove to the harbour where all of the cruise ships start. Where again he wanted to kick us off the bus, we told him that this is not where we are staying and it is so much further away from our hotel then when we originally changed buses. He barely even looked at us and just said stop here, stop here. We told him no and even translated it into Vietnamese so we could communicate but he wouldn’t even look at the message. After he took our bags out of the van we didn’t really have another choice than to get an extra taxi to our hotel. Pleasant experience until we had to change buses. Lack of communication and patience.
นิญบิ่ญ ไป กว๋างนิญ, รถบัส Tourist AC, The Long Travel (Du Lich The Long), 6 ธ.ค. 2025
April Adventure, Duy Khang Limousine, Green Bus Tourist Transport, Grouptour, Ha Long Bus Travel, New Way Travel, Ninh Binh Excursion, Ninh Binh Footprint, Ninh Binh Limousine, Ninh Binh Travel, Sapa Discovery Travel, Thanh Trung Travel, The Long Travel, Vin Bus