Der Bus hatte 3h Verspätung und es war dir ganze Zeit nicht klar wann er kommt (wären fast in den falschen Bus gestiegen hätte uns die nette Dame vom Büro nicht geholfen). Sind ungefähr dann 10km gefahren und der Bus hat wieder 30min Pause gemacht. Die Leute um einen waren sehr laut, mehrere Kinder waren im Bus und es war nicht besonders angenehm. Wir hätten auch fast unseren Stopp verpasst weil niemand und wirklich geweckt hat. Würde ich eher nicht empfehlen😅
We booked the 22:30 bus and we got contacted by the company if we could make the 21:00 bus - due to this reschedule we had to change our plans and drive to another city, which was no problem to do so by the bus company. The bus was on time, clean and made several stops along the way. Upon arriving in Hue we got transferred to a van which drove us to our hotel.
It would have been better down the end of the bus away from the horn blowing. The 8 hour trip probably only took 5 or 6 hours. We had to stop at around 4am to change bus. There was no toilet stop and no English spoken. Our driver just gestured me to an abandoned building to pee.. Ew. Our second bus driver very nicely dropped us at our hotel.
It was an experience but not one I will be repeating anytime soon.
Our trip was far from perfect but Cat Ba Discovery (who we booked with but didn’t undertake our journey) have since been very helpful and reached out after I complained. I am happy with how they have resolved my issues. It is difficult to rate Cat Ba Discovery as they did not provide the service even though we booked with them via 12Go.
Duy Khanh Limousine however, were poor. They provided the service/bus journey which was extremely unsatisfactory. There were dirty cabins, it was overbooked, people sitting in the aisle, we were asked to move and not reimbursed for this, various stops to make deliveries, not dropped at the drop off point stipulated on the booking form etc etc. Avoid Duy Khanh Limousine.