The service and facilities on the coach are excellent.
However the screened entertainment of sci-fi horror movies was not appropriate to a mixed group of different people.
The bus is on time. We arrived early at the bus terminal and they offered us to have the earlier trip instead of the booked schedule. We just declined their offer because we were not in a hurry for the trip and were hungry then. The vehicle is comfortable. No wifi on board but there was a charging port so it is okay. We were surprised that there were snacks served during the trip. We had a great experience.
I checked with bus driver before we left. He would stop and let me off at the BTS train station enroute.
Instead, we returned to the bus terminal and i had to hire a taxi to go to the BTS train station. Very unhappy!!!