Seats were ok, a bit too short. The rest was terrible. On the Ha Giang-Sapa trip we stopped only once for the toilet... in the middle of a road, in the bushes! Meanwhile the guy in charge of the trip stopped about 7 times to pick up and deliver some packages he was making some extra money off of. At least half of these stops had an obviously visible toilet, and yet he and the driver refused to let any passenger leave the bus. The company was aware of the situation via Whatsapp, but did not comment.
The company was very accommodating in picking us up directly from our hotel, and the bus staff were very friendly. However, it was a brand new bus; my seat hadn't been cleaned by the previous passenger, their blanket was still a mess, along with their food scraps. Furthermore, for a new bus, the quality was questionable: there was no Wi-Fi, some USB ports didn't work, and some air conditioning vents were broken. And to top it all off, the driver only made one stop during the six-hour journey, even though we had told him we needed to use the restroom, and one of the passengers was sick.
ฮาซาง ไป ซาปา, รถบัส ห้องโดยสารเดี่ยวแบบรอยัล, Bang Phan, 30 พ.ค. 2026
AT
Anna T
Driver drove like a maniac! Turns were taken with high speed, we were super nauseous. When someone wanted to use the restroom he almost did not want to stop, terrible experience.
ฮาซาง ไป ซาปา, รถบัส รถลีมูซีน, Bang Phan, 15 พ.ค. 2026
PE
Pascal E
Very confortable, driver on time, just no electricity in the usb but the rest was perfect
ฮาซาง ไป ซาปา, รถบัส รถลีมูซีน, Bang Phan, 29 มี.ค. 2026
PC
Patrick C
Not easy to find the bus
ฮาซาง ไป ซาปา, รถบัส รถลีมูซีน, Bang Phan, 27 มี.ค. 2026
RA
Rain A
The bus driver was very late unfortunately. And the bus itself was quite run down.