If I could give any star number for the pickup point, I would give 0 because the first time we booked this trip we did not find the pickup point "Hanuman Murti". If you take this trip look for "Karol Bagh Gurgaon Stand" on Google Maps, that's the real pickup point. Why doesn't the company give GPS coordinates? The next day we booked again (loosing our money from the day before) and after much research and preparation (e.g., being two hours in advance to look for the pickup point) it went better. Overall the bus was comfortable, with toilet and food stops every now and then. However we reached Jodhpur with more than 2 hours delay. Mixed experience, would do again, but can be stressful and unclear.