I really enjoyed this trip. The driver was always on time. I did not expect this at all, but we were well fed, treated to sweet biscuits and provided with water. It was very pleasant. In addition, there was a warm blanket on the bus. All the people who provided the trip were kind and polite.
The service is poor. The bus is not on time, passengers do not sit in their assigned seats, and there are frequent stops, resulting in a journey taking more than 20 hours, whereas it usually takes less than 8 hours.
traveled on the 9th / very essy to find the bus / well organised
surprisingly included was not only water, juice & a snack, also warm nice quality food (rice chicken sausage) ..
very smooth drive .. only too cold
Buss departed 1 hour late and the trip took in total 5 hours longer than advertised. Even if traffic up north was horrific they could have made some early announcement to try and warn potential travellers. Lost one day vacation due to extended travelling and had to re-schddule several bookings because of arriving very late. Other than that the bus and the ride itself is quite okay..
Ticket we bought the price is for VIP seat but they provide us only a normal seat that very uncomfortable and don’t have any service. Very dissatisfied.