The bus was clean and the service was great (very friendly and helpful). The free meal was definitely a bonus, especially on a long trip (and it was tasty!).
Although boarding was a bit confusing since there were a lot of people, the bus was quite comfortable, the air conditioning worked well and the USB ports too.The transfer to the bus was smooth and everything went smoothly.
Perfect trip. Ferry was on time (it went to Chumpon with a stop in Koh Tao - great landscapes). Then we had a bit of time to wait for the bus and eat. I had a VIP ticket and the bus really was VIP (super comfy, could turn seats into beds). Nice staff, clean toilets. We stopped once for 30min on the way from Chumpon to Bangkok, to eat and stretch. We arrived in Bangkok in time or close.
Everything was fine. Good value for money. We had only one transfer (from Surat Thani to ferry) during our trip from Bangkok to Koh Phangan. Bus from Bangkok was comfortable enough. But it was cold as usual) So, prepare warm clothes)
Overnight bus from Bangkok was fine, although no air con, WiFi or electric points as advertised. At 5am we were dropped at a point but not told why or the plan. At 6am we were spilt into groups and put in taxis. We were then transferred to 4 other taxis between 6am and 7am at different points of the city before finally being brought to the port at 7:55am, ferry departed 8am.
Friendly, fast and uncomplicated. Just sometimes need to wait what’s going on. But would do it again. Very cold at the bus. Small seats on the left side of the bus.
Lovely experience. The whole process went smoothly from check in to arrival. Lovely service aboard the night bus and everything ran on time. The VIP bus was really comfortable with pillow and blanket and managed to sleep really well and arrived at our destination on time with no problems. Highly recommend.