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The trip was alright but we arrived an hour late and the bus smelled to bad from the toilet on board. It was disgusting and we all felt bad during the trip

Driver operated on his own schedule, leaving about 10 minutes early and telling passengers they did not have enough time for toilet/buying a sandwich. We took a 10 km detour and stayed parked in the middle of nowhere for about 20 minutes waiting for a van to come and load stuff onto the bus. Driver would not tell us what we were doing there, or when we’d have an official toilet break. Driver smoked on the bus, even when passengers requested he stop because it made them nauseous. He said to use a bag to vomit. Check-in lady at the office would not help passengers when they had confirmation emails from 12goasia. Seemed disorganized.

Journey was fine and it was definitely one of the cheapest options for Dong Hoi to Phong Nha at the time. You have to accept some delay etc but given how many extra stops the bus took, it was never going to be the 4 hour journey that was suggested. It's not a complaint really, just worthwhile knowing for this journey.

Bus didn’t depart for over an hour after the specified time and the driver wouldn’t explain why, just kept saying 10 more mins. We arrived at 22:20 rather than 21:00… Bus is one of the very old ones so no charging and I’m not sure the blankets are clean…

The scheduled departure was at 16:45, we gathered in front of the company office, they took us to the bus station with a taxi, but then we had to wait there on the bus (with engine turned on) for 1h30 hours. The bus was very cold because of the air-conditioning and in the last seats near to the toilet there was a bad smell of urine

The bus was ok, we started a little later and arrived 1 hour late. During the 4 hour drive we took one break at the rest stop, the bus toilet worked halfway. The bunks were ok with pillows and blankets, but quite cramped. But good for the price.

The bus didn’t start after the bathroom break, so together with bystanders, the driver managed to jumpstart the bus after a 30-40 minute wait.

Took the bus from Hue to Phong Nha. The bus left on time at 16:45 and got in at 20:55 with one 20 minute stop along the way for food and a bathroom break. We got ushered onto the Limousine bus even though we paid for the cheaper tickets and there was a toilet on the bus albeit it was very smelly.

There was a lack of communication with this service compared to other services. We think our coach was cancelled and the staff wouldn’t tell us, they just told us to keep waiting until the next bus arrived. We were pushed onto that bus but we didn’t have seats for that one so were pushed to the back. Arrived at the destination almost 2 hours later than expected.

When you check reviews of night bus feom TBUS they are usually bad but thats not true. Actually the bus are pretty ok and we never had issues for the price we paid. You cannot expect to have a moving hotel room for what you pay. But i can tell you sleep well.