Bus was late by 4 hours.. staff did not communicate at all.. grumpy.. eventually staff left and senior person (not sure owner or manager) came out to brief customers waiting as to the delay and reason fur delay… blamed holiday traffic.. I don’t think that’s entirely true as I then read the reviews abd they were notoriously late and non-communicative. When the bus did arrive eventually, everything went well and it was smooth sailing from there including the border crossings and getting us to Hat Yai .
バス 急行, Super Nice Express, 2026/08/31
S L
Shahid L
Easy journey, old bus but very comfortable, excellent driver.
バス 急行, Super Nice Express, 2026/08/16
M V
Meranda V
Very Nice chairs and good arrangement at the border.
バス 急行, Super Nice Express, 2026/08/01
L S
Lucy S
Although the bus was comfortable and the drivers were helpful and accommodating, the overall experience was average. Our bus was delayed by 2.5 hours and didn’t leave until 11pm in a random shopping mall that nothing was left open to even buy water. It also had clearly not been communicated to the drivers on the later bus that we had been moved onto their bus which caused confusion, not at the drivers fault of course. Alongside this, I have been on many sleeper/overnight buses throughout Asia and most of them provided blankets and bottles of water for an even cheaper price. So in comparison to this Super Nice Bus was lacking.
バス VIP, Super Nice Express, 2026/07/27
F M
Franco M
We were left behind at the border, during the migration process.
バス 急行, Super Nice Express, 2026/07/22
V T
Vivian T
1) The driver was smoking twice while driving
2) The driver offered free ride to people whom seemingly didn’t pay
Not sure the above are legal
バス VIP, Super Nice Express, 2026/07/16
N V
Najade V
First the operator calls me to say I have to take a bus earlier (one hour). A couple of hours later I get a message that my bus is delayed by 2 hours. Eventually he was more than 3 hours late. The driver was very unfriendly and shouting at us.
バス 急行, Super Nice Express, 2026/07/05
M R
Marek R
Was ok. Loud music in the morning
バス 急行, Super Nice Express, 2026/06/23
M T
Min T
One hour delay without informing. Supernice is not responsive bus.
バス 急行, Super Nice Express, 2026/06/02
R W
Ryan W
Bad experience and I would not travel with “Supernice” again. We had to wait 3 hours for the bus to arrive. Bus very outdated. Arrived 4 hours late into Hatyai.