Excellent. The driver contacted me on messenger to unsure the hotel adress is right and told me the exact pick-up time. He drove safely, showed us the “check-in desk” at the pier. At the pier everybody was smiling and explained everything. They run across the pier to be sure nobody will miss departure. Speed boat was comfortable and fast. We arrived 1 hour 30
It’s worth doing your research on the conditions. On this day the waves weren’t high (forecast at 0.3m) and the speedboat was absolutely fine to do the 1h30 crossing from Phuket to Koh Lanta. The boat was about 30/40 mins late but nothing major. Check in was easy and good service.
The shuttle to pier was on time and comfortable.. and they took our bags and transferred to speed boat which was very nice. But the seas were so rough and our boat seemed like it would capsize any minute. I feel these conditions were not any we should have been traveling in. It was very dangerous