Booked the speedboat at price addon compared to the ferry only to have to wait 60min at the pier as the operator didn't want to leave "before we are 8 more on the speedboat". After my complaints we left 25 min after the foreseen arrival time and were late 30 min. This is ok overall, but not with this reasoning.
It was pretty hard to find the right place to go at Ekkamai and the bus drivers all sent me a thousand different ways, in the end I made it but they also had difficulties with my 12Go e-Ticket.
On time, and well arranged, a quick toilet stop just before arrival at the pier, easy to get on the bus and speed boat. Left at 8.30 am and arrived at noon in Ko Samet.
Everything on time. Change of the voucher on the ticket counter was fast and easy. Air condition on the bus was working and there was enough space on the bus. Driver showed us where to go at the pier. So everything was well organized
On time, friendly, good driver, stop on the way, pick up at Ban Phe Pier. Received boattickets and shown the way to the boat. Everything on time as scheduled. Perfect
when i arrived at the port, they told me that the ferry that i paid was already gone at 4pm. so i hade to pay again and take another ticket…
such a bad organization!!
I think they booked too many people for our bus so they put us in the next one which one 1 hour after our initial departure time... without telling us!