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Anonymous A huge waste of money. I liked that the car was comfy. I didn’t like that I bought tickets on traveling and that once at the bus station i had to buy another ticket, I want to be refunded because I have paid four tickets between kotor and herceg novi and each time my bus was cancelled and I’ve been told to buy another ticket even more expensive. I have waited 3h30 at bus stations because of your website and lost 40€. That is a shame.
ヘルツェク・ノヴィからコトルへ, バス 標準エアコン, Autoprevoz Zaton Elbo, 2025/08/21
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Anonymous Not a direct trip, the bus did not take me to the destination I selected. I booked a ticket from Herceg Novi to Kotor, but the bus did not take me there. The driver told anyone who was going to Kotor to get off the bus when we arrived at Tivat and we were told to wait for another bus to take us to our final destination. At no point when buying the ticket did it say that it would be necessary to change buses. I waited for 30 minutes at the bus station in Tivat and when no bus arrived I eventually took a taxi as I did not want to waste my holiday stood at a bus station. This taxi cost me €30 that I should not have had to spend because I thought I had already bought a ticket to my final destination (Kotor).
ヘルツェク・ノヴィからコトルへ, バス 標準エアコン, Globtour Medugorje (Globtour Medugorje), 2025/07/01
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Anonymous No air con, unsafe driving and difficulty changing ticket (even though we paid extra). Bus was on time. There was no air con and it was a hot day, so the whole hour-long journey was uncomfortable. The driver was generally a safe driver but when other dangerous drivers were over taking and coming towards us, he made almost no attempt to slow down to avoid a collision and we came within a couple of feet of a crash. Also, we paid extra for the flexible ticket option but when we went to change the ticket time for our return, we got a message saying that because we'd already completed the first leg of our journey, we had to contact customer support but we didn't have time to go through that process. It should be much quicker and easier to change.
ヘルツェク・ノヴィからコトルへ, バス 標準エアコン, Autoprevoz Zaton Elbo, 2024/10/10
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Anonymous The driver was abusive. He screamed at me for about two minutes and tried to refuse to let me on. Public transportation is better for the environment. Next time I'll drive. This was a horrendous experience. I purchased a ticket for this particular bus because the GetByBus platform indicated that it was a mobile ticket. However, when I tried to get on the bus I was informed I had to go to the ticket office to have the ticket printed. I had to stand in a long queue and pay €2 to print the ticket and almost missed my bus. This was additional stress. Then, when I made it to the bus with my paper ticket the bus driver started yelling at me and pointing to the luggage hold and barred me from the bus with his arm. I eventually figured out that he wanted €1 for the luggage. I tried to communicate via Google Translate to ask if he had change or if I needed to go back to the ticket desk to pay. He refused to look at my phone screen with the translation and continued to scream at me and wouldn't let me take my bag out of the luggage hold, or get on the bus. I was very confused and the screaming was completely unnecessary. I overpaid just so I wouldn't miss my bus. I will never use this service again.
ヘルツェク・ノヴィからコトルへ, バス 標準エアコン, Autoprevoz Zaton Elbo, 2024/08/13
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Anonymous Comfortable bus ride. Very comfortable bus.
ヘルツェク・ノヴィからコトルへ, バス 標準エアコン, Zejdin Tours, 2024/07/17
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Anonymous Avoid Herceg Novi station.
ヘルツェク・ノヴィからコトルへ, バス 標準エアコン, Autoprevoz Zaton Elbo, 2024/07/16
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Anonymous The journey was trouble-free. your application collected a commission by selling a mobile ticket without informing you that the ticket should be printed, for which a fee of EUR 2 per person was charged at the station. The competition knows about fees at stations, but you do not.
ヘルツェク・ノヴィからコトルへ, バス 標準エアコン, Autoprevoz Zaton Elbo, 2024/07/05
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Anonymous Bus was on time, scenic journey. Having to forward my confirmation email to the service desk at Herceg Novi bus station so they could print out a paper ticket.. after I purchased a 'Mobile Ticket'. WTF?!?
ヘルツェク・ノヴィからコトルへ, バス 標準エアコン, Autoprevoz Zaton Elbo, 2024/06/19
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Anonymous Tidy and comfortable bus ride. As tourists the staff at the ticket office were very rude and not very forth coming with information. Basically couldn't be bothered talking to us. The extra charges of $3 euro to leave the station is a real rip off and as we brought the tickets on line we then had to print them! With the amount of tourists the bus companies need to go electronic!
ヘルツェク・ノヴィからコトルへ, バス 標準エアコン, Zejdin Tours, 2024/06/16
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Anonymous Ticket Issue. Despite booking on line and receiving QR codes as tickets which the app stated would be scanned by the driver as it was a paper free journey. I had to purchase paper tickets at the bus station as they would not let me travel without a paper ticket. I attempted to email the tickets from the app to the cashier at the ticket office and despite receiving the email as she could see my name and despite showing the QR codes she would not honour this ticket so in order to complete my journey I had to re purchase tickets. I would therefore request my on purchase price to be refunded.
ヘルツェク・ノヴィからコトルへ, バス 標準エアコン, Autoprevoz Zaton Elbo, 2024/04/14
