LP
Lilyanna PAVOID travelling with Virak Buntham Express (also known as VET/VET Express/VET Travel/VET Air Bus )
harassed me via WhatsApp, 40 minutes before the departure time to tell me to hurry up and get to the bus station because the minivan had to leave.
We arrived, departed and stopped after 15 minutes, in a huge restaurant & coffee shop complex to 'recharge' the battery.
We were told it was a 40 minute stop but it turned into 1.5 hours.
I had an AirTag in my luggage and when I searched for it, I could see the minivan was nowhere near the 'charging' spot.
Our luggage does not have locks, I have no idea if our bags were opened or not.
I phoned the company and was told not to worry, which was not reassuring at all. I was separated from luggage the entire time.
It feels like a scam; first of all to force passengers to buy expensive unwanted drinks (there is nothing else to do) and second of all because the minivan disappeared with our luggage.
When the driver finally returned, he drove like a man possessed - presumably to make up time - and we were braking, swerving and overtaking pretty much everything.
I did not feel safe and I would suggest avoiding this company completely, especially as they do not have a formal complaints procedure.
In addition, the seat belts did not work.
For reference, we were on the 09:15, 13- seater van from Kampong Thom to Siem Reap, July 19th 2026.
The van registration ended in 192.
Dari Kampong Thom ke Siem Reap, Mobil van Mewah, Virak Buntham Express, 20 Jul 2026
MH
Michel HThe driver was tired and we were afraid by his driving with mobile phone.
He stopped for pipi for him in land but not for women !
He didn’t speak any word.
Worst expérience of our travel.
Dari Kampong Thom ke Siem Reap, Mobil van Mobil van, E Booking Express, 3 Mar 2026
AJ
Anna JThe van was on time and the driver was very friendly, good trip! Thanks
Dari Kampong Thom ke Siem Reap, Mobil van VIP, Virak Buntham Express, 22 Des 2025
RS
Raphaël SFor leaving (pick up point) at 8:15am, the operator called us at 7am (thanks god we were awake) to tell us that the driver was waiting. They gave us 10min to go before the driver leaves. We had to rush out of our hotel and run to the departure point more than an hour before announced pick up time!
Of course the operator on the phone barely spoke English and couldn’t understand the timing was not respected. We gave the phone to our front desk hotel to explain in Khmer the situation and give us more time to reach the pick up point, they said no.
We had to rush more than an hour before departure time, unacceptable. Vehicle was clean and confortable though. For long distance (like departure from big cities I recommend, not for small stops where the driver continues if you’re not there.
Dari Kampong Thom ke Siem Reap, Mobil van VIP, Virak Buntham Express, 7 Nov 2025
RP
Raquel PCar is comfortable but there is no WiFi.
Dari Kampong Thom ke Siem Reap, Mobil van VIP, Virak Buntham Express, 28 Agu 2025