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Aldric MWe received the tickets immediately after placing the order (the booking was made 4 days before departure).
There were no issues during the journey, and the train was very spacious.
However, we were not given any choice of seats, which meant that the two of us were not seated together, but 5 rows apart. There were empty seats available, though.
Dari Vang Vieng ke Vientiane, Kereta Api #C91 Kursi Kelas Dua, China Railway (中国铁路), 20 Agu 2026
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Caroline CI believe you should review the process for items such as pocket travel knife. Instead of throwing our traveling expensive instruments you could put it in a sealed envelope that we get back once we get out … thinking that my very expensive Swiss knife and my daughter Swiss knife have been taken by your staff is way too rigid. A parallel option should be offered to get it back after the journey.
Dari Vang Vieng ke Vientiane, Kereta Api Kursi Kelas Dua, Laos Railway by Family Service, 11 Agu 2026
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Isabel SThe train itself was ok but 12Go didn’t actually send me my ticket, just confirmation. Fortunately they allowed me to collect it in person.
Dari Vang Vieng ke Vientiane, Kereta Api Kursi Kelas Dua, Laos Railway by Family Service, 11 Agu 2026
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Elisabet Excellent punctuality and order. Loved the experience!
Dari Vang Vieng ke Vientiane, Kereta Api Kursi Kelas Dua, Laos Railway by Family Service, 31 Jul 2026
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Sarah OComfortable and on time
Dari Vang Vieng ke Vientiane, Kereta Api Kursi Kelas Dua, Laos Railway by Family Service, 18 Jul 2026
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Max GNo food in train station. Limited options on board
Dari Vang Vieng ke Vientiane, Kereta Api Kursi Kelas Dua, Laos Railway by Family Service, 29 Jun 2026
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Pawanrat K.
Dari Vang Vieng ke Vientiane, Kereta Api #K11 Kursi tanpa bantalan, China Railway (中国铁路), 19 Mar 2026
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Marcrichard KQuick and well organized
Dari Vang Vieng ke Vientiane, Kereta Api #C91 Kursi Kelas Dua, China Railway (中国铁路), 1 Mar 2026
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Martin HThis train service in Laos is amazing. Not only is it comparably fast and on time, but also very comfortable.
However, the train stations are relatively far away from the city and you need to arrive quite early also because of the harsh security checks, which sometimes create lines if waiting passengers.
Dari Vang Vieng ke Vientiane, Kereta Api Kursi Kelas Dua, Laos Railway by Family Service, 17 Feb 2026
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Marius FTickets were provided for the correct train, class and time on the day before departure 👍
Dari Vang Vieng ke Vientiane, Kereta Api #C91 Kursi Kelas Dua, Laos Railway by RG Adventure (RG Adventure ), 11 Feb 2026