CH
Celine HVery punctual and there is a waiting room with AC at Shibuya Mark City 5th Floor. QR Code and Boarding all went smoothly but one should consider due to Traffic 2 Hours turned out to be 3 Hours and 3 Hours from Fuji to Shibuya Took were 4 Hours in the end. So I recommend an early Bus, 6:05 am is hard but worth it (but consider Metro Starts at 5 am , so we needed to take a cab). Money definitely worth it for this experience.
Dari Dataran Tinggi FujiQ ke Tokyo, Bis Antar kota, Tokyu Transit XTKT, 10 Agu 2026
V
Venetia The bus ride was good, just traffic was bad.
Dari Dataran Tinggi FujiQ ke Tokyo, Bis Antar kota, Fuji Kyuko ZFJ1, 12 Jul 2026
DH
Dhany HI left my jacket on the bus from Shibuya to Kawaguchiko and it seems no one from 12Go staff that willing to help me to contact the bus operator.
Dari Dataran Tinggi FujiQ ke Tokyo, Bis Antar kota, Fuji Kyuko ZFJ1, 25 Jun 2026
MD
Mariefrance DConfortable and on time
Dari Dataran Tinggi FujiQ ke Tokyo, Bis Antar kota, Fuji Kyuko ZFJ1, 18 Jun 2026
NA
Nurul AI was worried at first, travelling with an autistic kid and old woman along, but everything went smoothly thanks to the efficient and nice staffs
Dari Dataran Tinggi FujiQ ke Tokyo, Bis Antar kota, Fuji Kyuko ZFJ1, 14 Mei 2026
JS
Julia Sgood, which is disappointing because the traffic jam almost 4 hours
Dari Dataran Tinggi FujiQ ke Tokyo, Bis Antar kota, Fuji Kyuko ZFJ1, 19 Apr 2026
JS
Jasmin SEverything went well
Dari Dataran Tinggi FujiQ ke Tokyo, Bis Antar kota, Fuji Kyuko ZFJ1, 25 Des 2025
LM
Ludovic MNothing to say about the trip itself.
But when arriving at kawaguchiko, the driver didn’t want to open the trunk on both sides. He just opened one side, he ignored me and just replied « NO! » when my wife politely asked to open the other side because our bags where on the other side.
I had to remove all the suitcases which were in front of my bags to access them, and then i had to enter in the trunk and struggle to collect my stuff. My wife had to speak to the driver and tell him that « it was dangerous and bad from him » to act like that for him to finaly decide to open the other side of the bus trunk.
I never leave any comment usually… but this was really pathetic.
Dari Dataran Tinggi FujiQ ke Tokyo, Bis Antar kota, Fuji Kyuko ZFJ1, 5 Des 2025
NA
Nur AWish they can provide charger port in the bus
Dari Dataran Tinggi FujiQ ke Tokyo, Bis Antar kota, Fuji Kyuko ZFJ1, 7 Nov 2025
W
Wouter Near Shibayama heavy traffic, caused delay. Driver did It Ok.
Dari Dataran Tinggi FujiQ ke Tokyo, Bis Antar kota, Tokyu Transit XTKT, 6 Nov 2025