SM
Sergei MMy trip was horrible. The first bus was okay. One could have traveled all the way to Phuket in a good mood. But then they transferred us to a small bus to Surat Thani. Why would you even make a connection? They don't write that on the ticket on the 12go website. This is terrible. The worst thing about the bus was that the seats didn't recline, and there are very small distances between them for European people. That means the company doesn't care about them. After the trip Everything from my legs to my neck hurt.
The driver was very unpleasant to deal with. I wanted to sit up front to avoid the discomfort of seats sized for children, but he just waved me off. Very unpleasant man.
He also came and picked up some parcels about 10 times and put one of them on the front seat, the only seat on the bus that reclines!!!! BOX SEAT.
He also stopped to eat near below average stores. The food selection was poor, the store was just a high street store with chips and cookies.
I do not recommend anyone to ride with this company. If even no one else is there - walk to Phuket.
kombi Van + Ferry, Phangan Tour 2000, 13. svi 2024.
S
Shannon Everything was perfect until Our transfer from Phuket to Patong. The driver insisted that we didn’t pay for the transfer to Patong when it stated it on the ticket and demanded more money from us. Luckily I rang 12go and they sorted it out for me before he was going to leave us on the side of the road.
Trajekt Express, Phantip 1970 (พันทิพย์ 1970), 28. ožu 2024.
MS
Miriam SWas good :) we landed safely and yeah
Trajekt Express, Phantip 1970 (พันทิพย์ 1970), 12. pro 2023.
ML
Mie L2 hours delayed without any reason
Trajekt Express, Phantip 1970 (พันทิพย์ 1970), 4. pro 2023.
YM
Yoni MThe boat was on time, the driver was friendly, it was a small bus not a minivan which is a good thing but we still arrived 2 hours late. It's not the driver's fault because he only took two 20-minute breaks, it's just false advertising, they tell us a 7h30 hour journey when even without breaks it takes at least 9h. If I knew it was going for a 9h trip I would take a plane.
Trajekt Express, Phantip 1970 (พันทิพย์ 1970), 3. pro 2023.
RC
Ricardo CFor a trip that long one would expect the bus to have a functional bathroom
Trajekt Express, Phantip 1970 (พันทิพย์ 1970), 1. lis 2023.
DS
David SOld bus. Poor Air conditioning. Totally unfriendly bus driver.
Trajekt Express, Phantip 1970 (พันทิพย์ 1970), 29. srp 2023.
DV
Daniella VGreat organization, comfortable bus!
Trajekt Express, Phantip 1970 (พันทิพย์ 1970), 4. srp 2023.
JP
Jasmin PThe ride took more than 3 hours than specified. The driver took more than 7 stops in between for example to buy fruits, refuel or to pickup or deliver packages. We stopped at a snack bar where the driver took a long time with his meal and everyone waited for him (About 20-30 minutes).
The ferry ride and first bus ride to the organasational stop in thongsala was okay
Trajekt Express, Phantip 1970 (พันทิพย์ 1970), 25. lip 2023.
CH
Cameron HGetting the tickets was smooth and the staff were friendly. However we were 2 and a half hours late (for a 7 hour trip) with no explanation. Traffic seemed fine I think there was just some mismanagement of what bus we were getting
Trajekt Express, Phantip 1970 (พันทิพย์ 1970), 23. lip 2023.