KT
Kohei TNaluang was excellent — they replied quickly and were very helpful throughout. When our train was cancelled, they explained the alternatives clearly and arranged the change without delay.
12Go, on the other hand, was disappointing. Their responses were slow, and they sent us incorrect information: the voucher showed a departure time and train number that didn’t exist on the official timetable. We only got it fixed because we noticed the mistake ourselves and pushed back. Without that, we would have gone to the station at the wrong time.
Vang Vieng — Luang Prabang, Vlak #D84 Second Class Reserved Seats, Laos Railway by Naluang (Laos Railway by Naluang), 19. kol 2026.
PW
Patrick WExcellent ride right on time.
Vang Vieng — Luang Prabang, Vlak Sjedalo druge klase, Laos Railway by Family Service, 7. kol 2026.
TO
Tamas OOverall, I had a good trip. However, I would like to mention an issue regarding the enforcement of your luggage policy.
I had to remove my bug spray from my suitcase because it was confiscated, as I was told that aerosols are not allowed at the stations between Vientiane and Luang Prabang (my route included a stop in Vang Vieng). However, my bug spray was not confiscated at Vientiane station when I began my journey.
If aerosols are prohibited at all stations, why was I allowed to carry it through the departure station but required to dispose of it later? This inconsistency was confusing.
In addition, my friend was carrying flammable items such as spray cans and perfume, and he was allowed through without any issue.
I would appreciate it if the rules could be applied consistently to all passengers rather than being enforced selectively. Thank you.
Vang Vieng — Luang Prabang, Vlak #D84 Sjedalo druge klase, Laos Railway by RG Adventure (RG Adventure ), 26. lip 2026.
SR
Stuart RVery well organised, clean, modern, comfortable
Vang Vieng — Luang Prabang, Vlak #D84 Sjedalo druge klase, China Railway (中国铁路), 15. lip 2026.
CW
Carole WNice way to travel between cities. Speed train affortable.
Vang Vieng — Luang Prabang, Vlak #C92 Sjedalo druge klase, China Railway (中国铁路), 8. svi 2026.
AH
Anthony HDidn't send me my ticket. When you did I didn't get qr code from railway company. Probably not enough time.
Vang Vieng — Luang Prabang, Vlak Sjedalo druge klase, Laos Railway by Family Service, 28. tra 2026.
MC
Michael CA very clean and efficient train station and train service.
Vang Vieng — Luang Prabang, Vlak Sjedalo druge klase, Laos Railway by Family Service, 28. tra 2026.
DM
David MIt's the holiday season so I should have guessed it - crowded and sat at opposite end of train from my partne. First class next time at this time of year
Vang Vieng — Luang Prabang, Vlak #K12 Tvrdo sjedalo (klasa u vlaku), China Railway (中国铁路), 16. tra 2026.
GM
Gila MComfortable even though we were in second class
Vang Vieng — Luang Prabang, Vlak #C82 Sjedalo druge klase, China Railway (中国铁路), 3. tra 2026.
RE
Roger ELost another knife, due to security scanning, like going on a plane. Nice ride, smooth, full up. Noisy tourists. On time exactly.
Vang Vieng — Luang Prabang, Vlak Sjedalo druge klase, Laos Railway by Family Service, 25. ožu 2026.