XV
Xuan VDespite the bus arrived with almost one hour late, everything was great. We have bottles of water, comfortable sleeper. I recommend.
Autobus VIP kabina, Full Moon Party Tour (Full Moon Party Tour), 26. tra 2024.
NM
Nicola MThere was no toilet on the bus and it didn’t stop until 4hrs into the journey. My cabin was okay but my husbands light didn’t work along with a couple of other issues. We took a different company back to Hanoi that was better.
Autobus Lower Single Cabin, Grouptour (Công ty du lịch quốc tế Grouptour), 24. tra 2024.
S
Sebastian One of the best sleeper buses I've been on. The driver was very friendly. Had multiple stops for toilet and snacks. Blankets and sleeping areas were far cleaner compared to other bus providers. Would highly recommend.
Autobus VIP Cabin 20, Sapa Discovery Travel, 24. tra 2024.
ET
Ekaterina TEverything was great! The buses are private, clean and comfortable! The only thing which really disappointed us was the wrong location of the office and the wrong pin dropped by the tour company. Be careful, guys! Because the pin and the office are located 850m from each other. So, we had to run in order not to be late.
Autobus Gornja jednokrevetna kabina, G8 Sapa Open Tour, 21. tra 2024.
R
Robert The ride to Sapa from Hanoi went well, but the location of the bus pickup point was not clearly described. Even after I contacted the 12Go office, I was not told clearly where to meet the bus. This disaster was only narrowly avoided because the bus arrived late.
Autobus VIP Luxury 22, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 12. tra 2024.
CR
Carlota RI did like a lot the bus, and we also had 20 min to go the the toilet and eat something.
I did not like the process of buying the ticket online because important information is missing.
When people book it should only be available if there are in fact available seats. Also, it is not true that there are buses each 15 min. I managed to understand how it works because I found a phone on internet and I could talk to an operator.
Autobus VIP kabina, Luxury Van Limousine (Luxury Van Limousine), 5. tra 2024.
MR
Manuela ROn time, efficient, no hassle.
Autobus VIP 18 Express, Sapa Express, 5. tra 2024.
RW
Richard WGreat company and I would definitely use again
Autobus VIP 22, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 5. tra 2024.
NV
Natalia VThe bus arrived on time but the staff from the buss office doesn’t treat you well. They don’t speak English and are very rude when you ask questions. My bf seat didn’t turn into a bed bc it had a hard structure underneath. If you are tall, I don’t recommend this type of trip. You need to arrive at least 20 min before departure so they can print you the seats. We booked the Luxury Van Limousine and we had seats number AX5 and BX5. We were supposed to arrive at Sapa at 5 am but we arrived at 4, so I recommend you to book a night before your arrival do you have a nice sleep. They wake you up shouting SAPAAAA
Autobus VIP kabina, Luxury Van Limousine (Luxury Van Limousine), 4. tra 2024.
PR
Phil RValue for money but some usb sockets didn’t work in the bunks.
Autobus Prijevozno sredstvo koje nudi mogućnost spavanja, King Express Bus, 3. tra 2024.