CR
Catherine RShould be 0. Pick up office is closed at night and they don't tell you right away. You need to be the one calling them on their signboard (not provided on the email, btw).
Turns out that they are just a 3rd party booking office that will book you with whatever bus is available. So, 12go is a booking party, grouptour is yet another booking party. Suuucks!!! And is way more expensive than the regular bus ticket for luxury sleeper buses.
Do not book here. Book directly through your hotel.
Also, bus driver was rude.
Autobus VIP 22, Grouptour (Công ty du lịch quốc tế Grouptour), 24. svi 2024.
A
Andre We strongly recommend this bus company, the travel went smooth with 3 stop of 30 minutes each.
Autobus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), 17. svi 2024.
JN
Jen NOverall experience was ok. Just find the drivers were rather rude.
Autobus Gornja jednokrevetna kabina, Grouptour (Công ty du lịch quốc tế Grouptour), 8. svi 2024.
SJ
Skyler JThe Saoviet travel bus was pretty nice and clean. The driver and the others helping facilitate the ride not so much. Grumpy and rude. Except for the ticket lady, she was nice. Would recommend a different bus company.
Autobus VIP Luxury 22, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 6. svi 2024.
KK
Kalliopi KOur trip was fantastic! Even if we got late because of the delay of the airplane, the driver was waiting for us. Very comfortable trip, the bus was clean, great experience!
Autobus VIP Luxury 22, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 5. svi 2024.
C
Caroline No issues with this bus, very clean and on time to leave.
Autobus VIP 24, Daiichi Travel (Daiichi Travel), 1. svi 2024.
XV
Xuan VDespite the bus arrived with almost one hour late, everything was great. We have bottles of water, comfortable sleeper. I recommend.
Autobus VIP kabina, Full Moon Party Tour (Full Moon Party Tour), 26. tra 2024.
NM
Nicola MThere was no toilet on the bus and it didn’t stop until 4hrs into the journey. My cabin was okay but my husbands light didn’t work along with a couple of other issues. We took a different company back to Hanoi that was better.
Autobus Lower Single Cabin, Grouptour (Công ty du lịch quốc tế Grouptour), 24. tra 2024.
S
Sebastian One of the best sleeper buses I've been on. The driver was very friendly. Had multiple stops for toilet and snacks. Blankets and sleeping areas were far cleaner compared to other bus providers. Would highly recommend.
Autobus VIP Cabin 20, Sapa Discovery Travel, 24. tra 2024.
ET
Ekaterina TEverything was great! The buses are private, clean and comfortable! The only thing which really disappointed us was the wrong location of the office and the wrong pin dropped by the tour company. Be careful, guys! Because the pin and the office are located 850m from each other. So, we had to run in order not to be late.
Autobus Gornja jednokrevetna kabina, G8 Sapa Open Tour, 21. tra 2024.