C
Carolane The company was very accommodating in picking us up directly from our hotel, and the bus staff were very friendly. However, it was a brand new bus; my seat hadn't been cleaned by the previous passenger, their blanket was still a mess, along with their food scraps. Furthermore, for a new bus, the quality was questionable: there was no Wi-Fi, some USB ports didn't work, and some air conditioning vents were broken. And to top it all off, the driver only made one stop during the six-hour journey, even though we had told him we needed to use the restroom, and one of the passengers was sick.
Ha Giang — Sapa, Autobus Single Royal Cabin, Bang Phan, 30. svi 2026.
AT
Anna TDriver drove like a maniac! Turns were taken with high speed, we were super nauseous. When someone wanted to use the restroom he almost did not want to stop, terrible experience.
Ha Giang — Sapa, Autobus Limousine, Bang Phan, 15. svi 2026.
PE
Pascal EVery confortable, driver on time, just no electricity in the usb but the rest was perfect
Ha Giang — Sapa, Autobus Limousine, Bang Phan, 29. ožu 2026.
PC
Patrick CNot easy to find the bus
Ha Giang — Sapa, Autobus Limousine, Bang Phan, 27. ožu 2026.
RA
Rain AThe bus driver was very late unfortunately. And the bus itself was quite run down.
Ha Giang — Sapa, Autobus VIP 34, Quang Giang, 25. ožu 2026.
BC
Bruno CThey left on time which is so rare here! So got that only they receive 5 stars.
Ha Giang — Sapa, Autobus Limousine, Bang Phan, 24. ožu 2026.
AS
Ariella SThey were almost an hour late. Didn’t answer the number provided, and dropped us off 2 hours later than expected
Ha Giang — Sapa, Autobus VIP16 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 20. ožu 2026.
ST
Sara TIt was not the bus i booked and it was so late.
Ha Giang — Sapa, Autobus VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 10. ožu 2026.
BP
Brett PBus was older and seats needed repair, seatbelts not working etc. Driver was on the phone the entire time, often texting and on very windy, wet roads made for an uncomfortable trip.
Ha Giang — Sapa, Autobus VIP Limousine 18, Quang Tuyen, 4. sij 2026.
A
Amelie Bus was comfortable but the driver was driving fast and dangerously, especially considering the mountain roads. However, the driver did a lot of quick stops to pick up or drop off bags along the way, which seems a bit suspicious.
Last but not least, from 9h to 15h30, we only had one stop at 11h30 and that was it. 4h without toilet stop is honestly not OK. So yeah, the bus is nice but this transfer was by far the worst I had in Vietnam since I got here a month ago!
Ha Giang — Sapa, Autobus VIP 34, Quang Giang, 29. stu 2025.