Tigerline Travel

The overall capacity is exceeded as I have to share the chair with four people instead of the intended three. Due to high waves on that day, there's a risk of accidents, and also, the departure is delayed by one hour.

The boat delayed over 1 hour!

All good otherwise, but Tigerline seems to always be late at least an hour, often more, without informing customers in any way. So, expect some waiting time in the pier and don't book further transport without plenty of time to spare in between.

Boat oversold. Not room for everybody to sit safely. No warning that our stop is last stop

Pleasant different from Tigerline s trip fro Rassada pier to Phi phi on 18 Nov, 23' which was the worse ever speedboat

Vehicle was not as shown in the pictures, no life vests provided, staff was very nice

On time, everything ok!

When we buy a ticket from Lipe to Phi Phi it is not written that we gonna stop in every island in the way. Boat A: Lipe - Kadran Boat A: Kadran - Hat Yao Pier Boat A: Hat Yao Pier - Muk Boat A: Muk - Ngai Boat A: Ngai - Lanta Car: Changing Pier in Lanta Boat B: Lanta - Phi Phi It took 1 hour more, we arrived 14h in PhiPhi. The Boat from Lipe was not big, so we feel all the waves in our backs. There was a baby in the boat and we are afraid for him because of the impact of the waves (if it was a bigger boat the impact would be smoother).

The boatride in itself was fine, unfortunately the boat arrived one hour late, the only person that seemed concerned was the person on duty in had yai. The boat staff did not apologise but this is because they only spoke very little English.

They took more passengers than chairs and life vests available on board. A very risky situation, in case something happens. And the sea is always unpredictable...

We hired a boat from Ao Nang to Ko Lipe, duration 4 hours. However, it took 6h 45. Van: Ao Nang - Klong Jirad Pier Boat A: Klong Jirad Pier - Ko Jum Boat A: Ko Jum - Ko Lanta Boat B: Ko Lanta - Ko Ngai Boat B: Ko Ngai - Ko Kradan Boat B: Ko Kradan - Ko Muk Boat B: Ko Muk - Hat Yap Pier Boat B: Hat Yao Pier - Ko Lipe What do you think? Is there any chance that someone could pay for this kind of service if the person knows the itinerary?

Speedy interesting route to Trang. A bit noisy! With limited vision

Bumpy small speedboat. Waiting In Trang pier for too long .

Compared to the way to the island it was all in time.

We were stuffed into the bow on seats at an angle where we bore the brunt of the pounding waves. It was very uncomfortable. Why not allow assigned seating?

Its a very bumpy ride and i was scared all the way.

Le voyage devait durer 2h. Il a duré 4h do'c 2h de retard Pas d'explication ni excuse de la part du personnel sur les différents arrêts effectué au cours du trajet.

The trip was much longer then expected, as it was on the trip to go to Koh Lipe. The Crüe don't call the name of the names of the islands, some people missed the stops and we had to come back, loosing 40 more minutes

The boat was bigger than the one i tooked on the way in. The only problem was the many stops that we have. About in 4 different islands to pick and deliver passengers and one island to change the boat. Everything was on time, but it was very tiring.

Service was good and the driver was very nice, very nice clear vehicle. But the boat was brutal - slammed my spine out of whack for days.

Started one hour later. That was not cool.

We left about and hour after the scheduled departure time. Luckily I had read previous reviews and prepared for this. They really know how to cram a lot of people onto one pier and into one boat. There was so many people on the pier at one time that the middle of the pier fell in. It should probably be a little more stable. A bit dangerous, but was also kinda humorous! The staff was friendly and got us where we needed to be.

Trip to Koh Lip I would say it was a perfect transfer! We did it with my wife and 9 month old baby. We had 1pcs luggage around 15kg, 2 back packs, a plastic bag with our winter clothes from Europe and a baby stroller. We can have all in our hands when moving with baby. Yes the driver was not fluent in English. But what you could expect for paying minimum for a trip? If you would bought this transfer with a privat driver at the hotel for 2500 baths then you could expect small things perfect. In general. We paid 950 from Ao Nang to Koh Lipe. We wanted later pickup not at 6 in the morning. So we had at 11. If it is ok for you to have 6a.m. pick up, I would recommend to by a transfer at any tourist trips selling office in Ao Nang, because you could bargain and get a transfer for 850 instead of 950. For later pickup at the street the cheapest price what you could get is 1150. Standard I think 1250 Baths. Now about the trip itself. Why I gave 4 stars review not 5. As I told it was almost perfect. Almost perfect because after we left Ao Nang, and passed already over Krabi, the driver got a call that he didn’t picked up two people in Ao Nang. So we got back and spend for that extra 50min. Otherwise we would spend that extra 50min at a pier. Because tour companies have around 2hours reserve and it is normal. People what we forgot bought a tour a day before (as we did it too). So it was a communication mistake in between different companies. All was perfect. Buy a trip online with assurance that all will be as perfect as possible. And if you are ok for 6a.m. pick up at the hotel buy it on the street and save 100 baths. Hmm and what concerns travel with an 9 month baby. We recommend to keep it not in hands but in a baby carrier. Our little daughter Liepa slept almost all the time. A speed boat trip what we were a little bit afraid at the beginning was completely normal. Baby slept all the time and it was really easy travel. Yes of course it was super load, bumpy and smell gasoline! But guys it is completely normal it should be like that when you take such kind of boat for such price! And one small thing what I almost forgot. When you arrive to Koh Lipe you will be board on a floating pier around 50meters away from the shore. You will pay 50baths per person for a long tail bought transfer as well as 200 national park entrance fee. As a sea was not very calm it was a little bit challenging to enter the long tail boat from a floating pier with a baby in a baby carriage. So enjoy! And don’t afraid! :)

1 hour and a half of delay on arrival. We didn't know we had to change boat, we found out after stopping, and on the second boat there was too much exhaust gas from the engines.

Perfect

Was late by 45 mins

Staff aren't too friendly

Perfekt service. Alt gik som aftalt.

Van to pick us up was late by 30 mins. Dialed 12go customer service hotline for assistance and lady said she will call me back to update me on van's status (we were pretty worried by then) -- she never called me back. Thankfully, van showed up awhile later but she still did not call back to confirm that we were on the van.

Delayed departure from Koh Mook. Trip by boat went well. transfer to hotel, was a little unorganized and the driver didn't know where and what about the hotel (arrival point). Was due till confusion about the cap about 30-45 min late on arrival.

Good trip but 1 hour late

Well organised. Well informed of what was to happen.

The boat was almost an hour late and there is no way to tell if you booked the direct line they tigerline says they have available. So we ended up dropping people and picking up people at five different islands before finally heading to Koh Lipe. We arrived three hours later than the predicted time on 12go. The boat ride itself was fine and even though the seas were a bit rough, everything stayed dry.

Long waiting time at Ko Lipe.

Boat was late 1h and then there was no space for seating, which is not enjoyable in a speedboat

Not the most organised, set off an hour late from saladan pier. The pier was chaotic, people everywhere trying to board however clearly bags still being put off, staff could have organised people better. The ferry itself was swift but very very bumpy, so much so that my back was sore the next day. If you get sea sick would highly recommend anti-sickness prior.

1.5 hour delayed, and the trip went on for more than 1.5 hour...

Very bumpy but quick journey. Probally not suitable for elderly people or very young children.

Worked out perfect.was picked up at the airport in time. Little long time waiting for ferry in so hang and koh lanta during shifts between car - ferry - ferry.

Not a very pleasant ride, and took almost 4 hours from departure time(with multiple stops)

Only issues were the fact with the stop at phi phi they overloaded the boat which meant there was not enough seats for the amount of people. Also they turned up 45 minutes late

1 1/2 hour late on arrival for pick up. Loose engine mount on boat Changed boats to one with a broken seat. Arrived at destination two hours late. Grounds travel was very good

Driver picked us up 45 min late wich resulted in us missing The last boat. At the pier one guy was very helpful though and sent over a new car to another pier.

Overall good transfer, left on time however we arrived 1h late due to strong winds. A few splashes during the trip but everyone was laughing about it so it made it fun. The only downside was the 50BHT handling fee per person that we were not expecting to pay when we checked in.

El pfimer bote estaba sobrevendido así que a mi y otras 4 personas nos tocó ir de pie además de casi quedar varados en alta mar por falta de gasolina. El mar estaba muy picado y el capitán voló sin importar las condiciones climaticas ni que había niños en el viaje. El segundo bote estuvo bien a pesaer de las condiciones del mar.

Smooth pickup at the airport. However, agree with security concerns expressed by other reviewers. Also not great on communication, we were supposed to stay on the boat and travel to our destination yet ended up waiting on the hot pier in Koh Phi Phi for 45min for a new boat which was overcrowded. If it's choppy, you and your luggage will definitely get wet.

Window broken so not comfortable at all. Everybody needed his life vest to protect against the water. They should have fixed it before departure. 2 hours late arrival.

delayed departure and arrival

So easy and straight forward

The shuttle was delayed and we almost miss the boats. Should be better have a timeline of how it's going to be the trip till the harbor