I
Iryna The support staff sent us the confirmation and the vehicle information by WhatsApp on time.
The vehicle came on time and looked comfortable.
But the trip experience was very unpleasant because of the driver.
The driver was busy with his own micro-business on the way from Tam Coc to Halong Bay. He made passengers pack their laggage in the car interior between the seats. All passengers felt squished with no enough room for legs. He didn't allow a lady use empty front seats, and she was holding her child on her lap in the back of the vehicle the whole trip. Instead, he made three stops on the way and packed the trunk of the vehicle and front seats with parcels. The driver was rude. When I asked him to make an emergency stop for the washroom, he dismissed my request. My husband had to rise his voice asking to stop the vehicle. When we finally got to the destination point, the driver dropped us off at the wrong pier No 04 instead of No 27. We had to walk all the way down the quay to get to the boarding pier.
I texted the support staff and let them know my concerns. They apologized and promised to investigate and to discipline the driver.
Ninh Binh to Quang Ninh, Van Minivan, Quang Muoi Limousine, Nov 12, 2026
SK
Simon KThe drive felt unsafe. Also we must have stopped on route 20 times to pick up/drop off deliveries etc
Ninh Binh to Quang Ninh, Van Minivan, Quang Muoi Limousine, Nov 9, 2026
TH
Tim HThe driver was driving very erratic. Stopped randomly without any information if it was a rest stop or not.
Ninh Binh to Quang Ninh, Van Minivan, Quang Muoi Limousine, Nov 8, 2026
J
James Constantly stopping to pickup packages and people, then having to drop off children other people, cargo. Then if that was not enough, having to change vans 3 time and the fourth a electric cart to my hotel. Terrible service from Hanoi, never again with 22Go
Ninh Binh to Quang Ninh, Van Minivan, Quang Muoi Limousine, Nov 5, 2026
JR
Joana RWe were picked up at our hotel on time, but then we wereeft alone for 20minutes for a bigger car.
It is okay for the trip to take 30 minutes longer and not having the driver trying to kill us all with his crazy driving. Our leg space was minimal, Ryanair flights would seem luxurious by comparison
Ninh Binh to Quang Ninh, Van Minivan, Quang Muoi Limousine, Nov 5, 2026
BM
Beatriz MThe transport was on time and took us where we needed to go.
However, it looked a bit sketchy and seemed to work as a taxi or bus service for locals as well. It was quite noisy the whole trip with other passengers yelling or listening to videos loudly.
Ninh Binh to Quang Ninh, Van Minivan, Quang Muoi Limousine, Oct 26, 2026
RR
Raphael RChanged cars, absolute crazy driver
Ninh Binh to Quang Ninh, Van Limousine 9, Duy Khanh Transport (Công ty cổ phần thương mại và dịch vụ vận tải duy khánh), Oct 20, 2026
A
Annie Very little attempt to communicate how the journey would work, e.g. multiple vehicle changes. There was only one stop which allowed only the male passengers to relieve themselves (side of a highway) which then happened to be 2 minutes away from a service station. Driving felt reckless and driver was unfriendly, much more so than other drivers we have had in Vietnam. Frequently stopped to transfer boxes on the route. Nowhere to put luggage.
Ninh Binh to Quang Ninh, Van Minivan, Quang Muoi Limousine, Oct 18, 2026
MR
Michael RPerfect Hotel-to-Hotel transfer
Ninh Binh to Quang Ninh, Van Minivan, Quang Muoi Limousine, Oct 14, 2026
JF
Joseph FGot us from A to B but the bus driver seemed to have a death wish and nearly crashed twice. He slowed down a bit towards the end but this seemed to mostly be because he was too busy scrolling on his phone to weave in and out of traffic.
Ninh Binh to Quang Ninh, Van Minivan, Quang Muoi Limousine, Oct 5, 2026