MM
Mario MEverything was good, the communication prior to the pick up at the meeting point was not so good
Hanoi to Ha Long, Bus Limousine, Cua Ong Limousine (Cửa Ông Limousine), Jan 20, 2026
AV
Andrii VUsed their service twice. Doing a good and responsible service
Hanoi to Ha Long, Bus Seater 28, Daily Limousine, Jan 20, 2026
TL
Terry LI had booked for a ride for 12:30 I was sent a message at 11:36 that the vehicle was experience technical difficulties and asked me to take a 2:00 ride. I said it was inconvenient for me, but there was nothing they could do. After I requested the pick me up at my hotel. They agreed to have a vehicle pick me up at 1:30. Not long after the arrangement I went out to kill some time. I received a call from a very similar number that Agoda gave me as the contact persons number saying that his friend had told him I wanted an earlier rider which I told them I was uncomfortable with that. Then I receive another call from another driver asking where I was and that the office person in charge of the account was on lunch break and could not message me. I again told him unless the number I was given messages me. I would not be comfortable. Finally there was a limousine at my hotel at 1:15(good thing I went back early) and the limousine was already packed with a really uncomfortable seat. On our way, we stopped at the side of the road to pick up another customer making the ride completely uncomfortable. Definitely not the service or communication I was expecting and being a tourist by myself in a country where I didn’t speak the language made the whole experience uncomfortable. However, I did get to my destination and so I guess that was definitely a plus. The person communicating with me did try their best to solve my problem.
Hanoi to Ha Long, Bus Limousine, Cua Ong Limousine (Cửa Ông Limousine), Jan 19, 2026
NG
Nadia GVery good experience with the drivers and the bus is very confortable
Hanoi to Ha Long, Bus Limousine, Cua Ong Limousine (Cửa Ông Limousine), Jan 15, 2026
ND
Nadine DBooking good, drivers should be more speak english. My Name was not on his list but I had a ticket, problem was solved but it was difficult
Hanoi to Ha Long, Bus Limousine, Cua Ong Limousine (Cửa Ông Limousine), Jan 14, 2026
NG
Nicolas GThe armchairs might be comfortable, but unfortunately for me they were already taken. The bench seat at the back isn't great.
Hanoi to Ha Long, Bus Limousine, Cua Ong Limousine (Cửa Ông Limousine), Jan 14, 2026
GH
Gerald HIt was good, but really should keep to a timed schedule! If you keep a set time on departure it is better for all.
Hanoi to Ha Long, Bus Seater 28, Daily Limousine, Jan 13, 2026
NH
Niklas HThe highlight was definitely the tour guide of the bus trip, Dan the Man.
Hanoi to Ha Long, Bus Limousine, Ninh Binh Excursion, Jan 12, 2026
JR
John RGreat price and communication… the vehicle was superb and took us to our dock in Halong for our cruise.
Hanoi to Ha Long, Bus Limousine, Ninh Binh Excursion, Jan 10, 2026
AS
Ashish SDriver was good; however its the issue with saigondmc support team. They need to be bit more responsive, they provided a hotline number to be contacted via whatsapp, but never once replied, and then eventually replied to an email.
Hanoi to Ha Long, taxi SUV 4pax, Saigon DMC (Công Ty TNHH Saigon Dmc), Jan 7, 2026