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Aldric MWe received the tickets immediately after placing the order (the booking was made 4 days before departure).
There were no issues during the journey, and the train was very spacious.
However, we were not given any choice of seats, which meant that the two of us were not seated together, but 5 rows apart. There were empty seats available, though.
Vang Vieng to Vientiane, Train #C91 Second Class Seat, China Railway (中国铁路), Aug 20, 2026
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Caroline CI believe you should review the process for items such as pocket travel knife. Instead of throwing our traveling expensive instruments you could put it in a sealed envelope that we get back once we get out … thinking that my very expensive Swiss knife and my daughter Swiss knife have been taken by your staff is way too rigid. A parallel option should be offered to get it back after the journey.
Vang Vieng to Vientiane, Train Second Class Seat, Laos Railway by Family Service, Aug 11, 2026
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Isabel SThe train itself was ok but 12Go didn’t actually send me my ticket, just confirmation. Fortunately they allowed me to collect it in person.
Vang Vieng to Vientiane, Train Second Class Seat, Laos Railway by Family Service, Aug 11, 2026
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Elisabet Excellent punctuality and order. Loved the experience!
Vang Vieng to Vientiane, Train Second Class Seat, Laos Railway by Family Service, Jul 31, 2026
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Sarah OComfortable and on time
Vang Vieng to Vientiane, Train Second Class Seat, Laos Railway by Family Service, Jul 18, 2026
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Max GNo food in train station. Limited options on board
Vang Vieng to Vientiane, Train Second Class Seat, Laos Railway by Family Service, Jun 29, 2026
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Pawanrat K.
Vang Vieng to Vientiane, Train #K11 Hard Seat, China Railway (中国铁路), Mar 19, 2026
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Marcrichard KQuick and well organized
Vang Vieng to Vientiane, Train #C91 Second Class Seat, China Railway (中国铁路), Mar 1, 2026
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Martin HThis train service in Laos is amazing. Not only is it comparably fast and on time, but also very comfortable.
However, the train stations are relatively far away from the city and you need to arrive quite early also because of the harsh security checks, which sometimes create lines if waiting passengers.
Vang Vieng to Vientiane, Train Second Class Seat, Laos Railway by Family Service, Feb 17, 2026
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Marius FTickets were provided for the correct train, class and time on the day before departure 👍
Vang Vieng to Vientiane, Train #C91 Second Class Seat, Laos Railway by RG Adventure (RG Adventure ), Feb 11, 2026