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Truly Hagiang

4.0
453 customer reviews
  • About
  • Popular Routes
  • Stations
  • Reviews
  • Schedule and Timetable

About Truly Hagiang

The two principal things which make travelling by van so attractive are a wide choice of destinations and affordable prices. Not all vans offer top comfort, enough legroom, or luggage space, but these two points compensate. Besides, it is always vans that launch new routes to emerging destinations paving the road to big bus operators if necessary or remaining the only means of transport to bring you there. Very often, vans offer faster service than big buses, more flexible timetable, and more readily adapt to travellers’ needs in the sense of schedule – if there is a temporary growth in demand due to long weekends or national holidays, vans add more vehicles to their daily fleet easier than other operators. Note though that sometimes vans operate from their own van stations or terminals or have a dedicated section in bigger bus terminals. Always check your van's departure and arrival point as it is not necessarily located at the main bus station.

Truly Hagiang is one of the operators to check if you are going to travel by van. They provide reliable van service and offer tickets with easy and secure online booking.

Truly Hagiang Popular Stations

Here is the list of the main terminals from where Truly Hagiang’s vans operate:

  • Hanoi Airport
  • Central Circus
  • 57 Cua Dong Street
  • Ben Do Tam Coc
  • 247 Le Duan Hanoi
  • QT Motorbikes
  • 7 Cua dong street
  • Hanoi Opera House
  • 96 Nguyen Huu Huan Street
  • 2 Dao Duy Tu Ninh Binh
  • Noi bai airport Terminal 2
  • Ha An hotel 168 Tran Hung Dao
  • Ben Thuyen Trang An Restaurant
  • 37 Tran Binh Trong
  • Nguyen Hoang Station
  • 79 Tran nha tong street
  • Dragon Noi bai Airport hotel
  • 2 Cho Gao Street
  • Noi bai airport
  • Ha Long Happy Travel Tuan Chau
  • Truly Hagiang Bus stop 44 Hang giay
  • Truly Hagiang Bus stop 37 To vinh dien Hagiang
  • N2 Nguyen Dang khue Street

Truly Hagiang Ticket Prices & Van Classes

Opposite to trains or bigger buses, vans rarely offer you a choice of ticket class. All the seats are the same – call it standard, VIP, or whatever. What can differ, though, is the type of the van itself. Some vans seat only 9-10 passengers. For travellers this means wider seats, more space, and a more comfortable trip. Vans which accommodate up to 15 passengers are also ok but be ready to sacrifice on space for your legs and elbows and very often – for your luggage, too. Sometimes it can be a good idea to buy two seats instead of one to ensure a more comfortable ride – yet it pays to check with the operator if they allow this on your route. Before you book your van ticket, read reviews on Truly Hagiang van service to see what to expect.

Travel by Van: Pros & Cons

Pros of VanTravel

  • Vans can be the only way to reach some of the most remote destinations, smaller towns or villages which are connected neither by big buses nor trains.
  • Vans can also take you to some islands connected with the mainland by large car ferries which do not take big buses but take vans on board, too.
  • Due to a smaller size compared to big buses, vans are more maneuverable on the road. It sometimes results in shorter travel time, especially if your destination is not far away.
  • While vans do have an official stop enroute, they can also get you off at a more convenient point – no need to go to the terminal, just ask your driver. Note that it is not always possible, but in many cases, they will cooperate. It can save you both time and money you would have otherwise spent getting off the terminal on foot or by taxi.

Cons of Van Travel

  • Vans accommodating more passengers may feel quite cramped. Expect limited space for your legs and elbows. Some vans limit the luggage for one ticket to one piece. If you have more bags, suitcases, or backpacks, you may be asked to buy a separate ticket for your luggage, which makes the trip twice as expensive.
  • Not all vans run on schedule. On certain routes, vans leave only when full. Do check it with your operator before buying your ticket, otherwise, you may end up waiting much longer than expected until the van fills up.
  • If there are more reckless drivers on any other means of transport than on vans, we are unaware of it. Some companies install speed control units on their vehicles, but it is not a rare case to hear this unit beeping the whole trip through with the driver not paying attention to it. Always remember to buckle your seatbelt while travelling by van. Though sometimes you will need to make an investigation to find out where your seatbelt is.
  • For those prone to motion sickness there is a good piece of advice: take your medicine half an hour before your van trip, especially if your route includes winding stretches. You are more likely to feel motion sick travelling by van than by bus.
Read more

Truly Hagiang Popular Routes

Quang Ninh to Hanoi
15:15, 17:15
Ninh Binh to Hanoi
07:30, 08:30, 09:30, 10:30, 11:30, 12:30, 14:30, 15:30, 16:30, 17:30
Hanoi to Quang Ninh
06:15, 08:15
Tam Coc to Hanoi
08:30, 09:30, 10:30, 12:30, 13:30, 14:30, 15:30, 16:30, 17:30
Hanoi to Tam Coc
06:30, 07:30, 08:30, 09:30, 10:30, 12:30, 13:30, 14:30, 15:30, 16:30, 17:30
Hanoi to Ninh Binh
07:30, 08:30, 09:30, 10:30, 12:30, 14:30
Hanoi to Ha Giang
Van VIP
06:30, 07:00
Bus VIP Sleeper 41
09:00, 19:30
Bus VIP-Class
06:40, 07:00
Ha Giang to Noi Bai Airport
Van VIP
16:00
Bus VIP Sleeper 41
18:30
Noi Bai Airport to Ha Giang
Bus VIP Sleeper 41
11:00
Van VIP
07:30
Noi Bai Airport to Tam Coc
06:30, 07:30, 08:30, 09:30, 10:30, 11:30, 12:30, 13:30, 14:30, 15:30, 16:30, 17:30
Noi Bai Airport to Ninh Binh
08:30, 09:30, 10:30, 11:30, 12:30, 13:30, 14:30, 15:30, 16:30
Tam Coc to Noi Bai Airport
08:30, 09:30, 11:30, 12:30, 13:30, 14:30, 15:30, 17:30
Ninh Binh to Noi Bai Airport
11:30, 15:30, 17:30
Ha Giang to Hanoi
Van VIP
07:00, 16:00
Bus VIP Sleeper 41
08:00, 17:00, 18:30
Bus VIP-Class
07:00, 15:45, 16:30
Noi Bai Airport to Ha Giang
11:00
Ha Giang to Noi Bai Airport
16:00

Truly Hagiang Schedule & Timetable

ClassDeparture stationArrival stationDepartureArrivalTravel time
VIP Sleeper 4157 Cua Dong StreetHa Giang09:0014:005h 0m
VIP Sleeper 41QT Motorbikes57 Cua Dong Street18:3000:005h 30m
VIPCentral CircusBen Do Tam Coc13:3015:001h 30m
VIPCentral CircusBen Do Tam Coc12:3014:001h 30m
VIPCentral CircusBen Do Tam Coc10:3012:001h 30m
VIPCentral CircusBen Do Tam Coc09:3011:001h 30m
VIPCentral CircusBen Do Tam Coc08:3010:001h 30m
VIPCentral CircusBen Do Tam Coc07:3009:001h 30m
VIPCentral CircusBen Do Tam Coc06:3008:001h 30m
VIPHanoi AirportBen Do Tam Coc17:3020:202h 50m
VIPHanoi AirportBen Do Tam Coc16:3019:202h 50m
VIPHanoi AirportBen Do Tam Coc15:3018:202h 50m
VIPHanoi AirportBen Do Tam Coc14:3017:202h 50m
VIPHanoi AirportBen Do Tam Coc13:3016:202h 50m
VIPHanoi AirportBen Do Tam Coc12:3015:202h 50m
VIPHanoi AirportBen Do Tam Coc11:3014:202h 50m
VIPHanoi AirportBen Do Tam Coc10:3013:202h 50m
VIPHanoi AirportBen Do Tam Coc09:3012:202h 50m
VIPHanoi AirportBen Do Tam Coc08:3011:202h 50m
VIPHanoi AirportBen Do Tam Coc07:3010:202h 50m
VIPHanoi AirportBen Do Tam Coc06:3009:202h 50m
VIPBen Do Tam CocHanoi Airport17:3020:202h 50m
VIPBen Do Tam CocHanoi Airport15:3018:202h 50m
VIPBen Do Tam CocHanoi Airport14:3017:202h 50m
VIPBen Do Tam CocHanoi Airport13:3016:202h 50m
VIPBen Do Tam CocHanoi Airport12:3015:202h 50m
VIPBen Do Tam CocHanoi Airport11:3014:202h 50m
VIPBen Do Tam CocHanoi Airport09:3012:202h 50m
VIPBen Do Tam CocHanoi Airport08:3011:202h 50m
VIP247 Le Duan HanoiBen Do Tam Coc16:3018:001h 30m

Truly Hagiang Stations

Noi bai airport7 Cua dong streetHanoi AirportHanoi Opera HouseCentral Circus79 Tran nha tong street57 Cua Dong StreetNguyen Hoang StationBen Do Tam Coc96 Nguyen Huu Huan StreetTruly Hagiang Bus stop 37 To vinh dien Hagiang2 Cho Gao Street247 Le Duan HanoiHa Long Happy Travel Tuan ChauBen Thuyen Trang An RestaurantDragon Noi bai Airport hotel2 Dao Duy Tu Ninh BinhTruly Hagiang Bus stop 44 Hang giayNoi bai airport Terminal 2QT MotorbikesN2 Nguyen Dang khue StreetHa An hotel 168 Tran Hung Dao37 Tran Binh Trong

Truly Hagiang Company Reviews

G O
Great support and communication, and excellent driver!
Van VIP, Truly Hagiang, Feb 26, 2026
O J
Unfortunately, the trip did not take 5 hours as announced, but 7 hours. Why? I have no idea! There was no traffic jam!
Bus VIP Sleeper 41, Truly Hagiang, Feb 25, 2026
G H
Had to wait way to long for the pickup
Bus VIP Sleeper 41, Truly Hagiang, Jan 31, 2026
J P
The communication was OK But the bus was leaving from different place than announced and departedt at different time than announced. It arrived 2 hours late. It arrived on other place than announced. Even for Vietnam this sum of events it is too much.
Bus VIP Sleeper 41, Truly Hagiang, Dec 25, 2025
L C
outlets didn’t work and bed wasn’t super comfortable but i forgot my wallet on the bus and they ensured I got it back which I was very very appreciative of!
Bus VIP Sleeper 41, Truly Hagiang, Nov 1, 2025
N W
The bus was not so great. A bit old crowded and the driver was driving fast. But I guess for the price we shouldn't complain
Bus VIP Sleeper 41, Truly Hagiang, Oct 14, 2025
P L
We have changed three times of transport means. Two different bus and at the end a car. As we arrived late to HANOÏ, the traffic was important. But I don't understand why the driver of the car (last transport mean) never reached the final destination Central Circus. He stopped his car at around 400-500 meters from Central Circus and explained us that we were arrived.
Van VIP, Truly Hagiang, Oct 3, 2025
J J
It is 90% consistent with the experience of other reviewers. I changed cars several times. The car was hotter than I thought, and maybe the road was in bad condition, the car didn't slow down, so it rattled in even the smallest bumps. But I was satisfied on average. Nevertheless, it arrived on time. The time to change cars was brief, the car was warm, and I felt the driver's skill to match the arrival time. Well, we've reached our destination. Enjoy
Van VIP, Truly Hagiang, Sep 9, 2025
M K
Crazy driver
Bus VIP Sleeper 41, Truly Hagiang, Jul 31, 2025
J P
Not friendly
Bus VIP Sleeper 41, Truly Hagiang, Jul 18, 2025
S S
Superbe
Bus VIP Sleeper 41, Truly Hagiang, Jul 15, 2025
Y T
The drop off was in different location then was written, so it was a bit challenging for me after.
Bus VIP Sleeper 41, Truly Hagiang, Jun 16, 2025
L C
The time and location of the bus departure changed twice. The first time about 12 hours before departure the time was changed. Then the departure location changed less than an hour before the newly set departure time. The bus was clean. We were rushed at the rest stops. The bus did arrive early to Ha Giang
Bus VIP Sleeper 41, Truly Hagiang, Jun 13, 2025
S A
I mistakenly booked the wrong date, the tour operator rebooked and changed everything for us within minutes. Very good service from them.
Van VIP, Truly Hagiang, Jun 10, 2025
A B
The pick up location wasn't correct. Had to ask locals to find the correct place. Then sat at an office for 35 minutes in the bus waiting for other passengers. Driver drove very unsafe. Overall terrible experience.
Van VIP, Truly Hagiang, May 24, 2025
O H
I chose a pickup point 2 minutes walk from my hotel. A couple of hours before departure I got a message that the point and the time had been changed so I had to walk 20 minutes and leave an hour earlier, which was very uncomfortable. When I arrived at the point I was told it was changed again (!) And we walked 20 more minutes to a third spot. Then we waited for the bus 15 more minutes in the street. The seats are somewhere between sitting and laying so you can't do neither, and the air con was weak. The worst thing is that we arrived at the destination 3 hours later than advertised. The driver was nice.
Bus VIP Sleeper 41, Truly Hagiang, May 17, 2025
B T
Departure Location in Tam Coc wasn’t communicated exactly. It took some time to find it. We didn’t get a response to our request.
Van VIP, Truly Hagiang, May 4, 2025
N P
The driver was great. We very heavy traffic with traffic at a standstill as we got to Hanoi. He got us their about 45 minutes late having negotiated the traffic really well. I have every faith in this bus company. Well done.
Van VIP, Truly Hagiang, Apr 30, 2025
Y O
Vehicle is unmarked so I could not easily find it. Operator had to come and find me. Aircon in vehicle not working. Was not dropped off at the destination but got dropped on the side of the road. Did not arrive at 18:00 but dropped on side of road at 19:15.
Van VIP, Truly Hagiang, Apr 29, 2025
N P
The minibus was waiting at the pickup point when we arrived. Great driver. Arrived on time. Service and price were both excellent. Why more could you want?
Van VIP, Truly Hagiang, Apr 27, 2025
P P
The pick up was in a terrible place
Van VIP, Truly Hagiang, Apr 23, 2025
J S
Pick-up location changed on the day of departure, then when everyone waited at the new location, we had to walk 10min through Hanoi again with all luggage to another spot. Drop-of location was not as booked, we all got dropped of somewhere on a large street 5km outside Ha Giang city center, insted of the center how it was said in the booking.
Bus VIP Sleeper 41, Truly Hagiang, Mar 7, 2025
S C
The transport was not bad, but unfortunately both on the outward and on the return journey the schedules were not respected and we delayed by at least an hour. Street i. There have been many stops to take other people. But the bus is very nice!
Van VIP, Truly Hagiang (Du lich Á châu), Nov 4, 2024
L S
The bus' AC was barely on which made the 6hr ride pretty terrible. The bus stopped at 2 rest stops and 4 other unsolicited stops to pick up and drop off locals to a few destinations which added to the long trip. Wouldn't recommend.
Bus VIP Sleeper 41, Truly Hagiang (Du lich Á châu), May 5, 2024
L M
The travel agency I booked wasn’t the one I got. In the end it was the bad rated one. We had to change the van once and the guys didn’t really speak any English, so the communication was hard. Everything was very stressful.
Van VIP, Truly Hagiang (Du lich Á châu), Apr 12, 2024
D Z
Bus was only 10min late, clean and comfy. We had to switch 2 times but the buses were the same. Bad thing were the drivers. Very kind and friendly yet driving unsafe, speeding and overtaking everything even medical transports. It made me feel sick.
Van VIP, Truly Hagiang (Du lich Á châu), Feb 28, 2024
S I
Excellent service overall.
Van VIP, Truly Hagiang (Du lich Á châu), Feb 24, 2024
B B
The CEO wrote me insufficient information about the fact we'd leave earlier than the time we booked. He was unspecific about the time even though I asked several times what departure time is. Turned out is was only 15 min earlier, but we arrove 40 min before the scheduled time. Pretty unpleasant for such an early tour that we booked. After that there were two transfers, which we had no transparency about in advance. Also the mentioned travel duration was by far not the actual one.
Van VIP, Truly Hagiang (Du lich Á châu), Dec 31, 2023
M T
We arrived 40 min late because we stoped for other people in other placed and we changed 2 times of vehicle but I have to say that at least the last driver left us in front of our hotel👍
Van VIP, Truly Hagiang (Du lich Á châu), Dec 27, 2023
C H
Driver's driving from Hanoi to Nin Binh a little too nervous
This review was autotranslated
Van VIP, Truly Hagiang (Du lich Á châu), Dec 19, 2023
B M
The Pickup was on time but when we arrived in Ninh Binh we had to get out of the Bus and wait 20 Minuten for another one. Then we drove to Hanoi and had to get out, bit only a few of us, not all of us. Then we had to get into a 3rd bus. But the drove us directly to our hotel, so that was a nice extra service. The 1,5h duration was not met though, all together it took us about 3h.
Van VIP, Truly Hagiang (Du lich Á châu), Dec 12, 2023
L P
They got us from a to b but I booked a sleeper and we got a pretty uncomfortable non-sleeper bus. Be up front about what you're selling!
Bus VIP Sleeper 41, Truly Hagiang (Du lich Á châu), Dec 5, 2023
M P
The customer service was great. They picked us up at our step door. The bus was a bit old and dirty, but everything worked well (A/C, seats, curtains, etc. The driver was nice and helpful but his driving was terrible, speaking on the phone with no hands-free, speeding, overtaking in curves...etc. we arrived well, fortunately, and he took us to our hostel.
Van VIP, Truly Hagiang (Du lich Á châu), Oct 12, 2023
D V
We had to change the vehicle 3 times and had to wait in different locations. No one told us when we will be picked up. We arrived one hour later than expected. Also, the driver wanted me to pay 100k more for picking me up at the initial arrival location. I showed them that in the booking the arrival and pick up point was fixed and after long discussion I did not need to pay extra
Van VIP, Truly Hagiang (Du lich Á châu), Sep 30, 2023
P
We use to take a cab to Hanoi, then get a bus to HaGiang, with this route, it saved us time and money, Direct from Noi Bai Airport Hotel to HaGiang, same good service, save time and save money. 12go.asia our preferred and trusted travel partner.
Bus VIP Sleeper 41, Truly Hagiang (Du lich Á châu), Sep 27, 2023
S V
Not the Van we booked through 12Go showed up. But another big luxery bus. But they brought us to our hotel.
Bus VIP-Class, Truly Hagiang (Du lich Á châu), Sep 12, 2023
M V
The driver picked us up on time in front of our airbnb, and dropped us off in front of the motorcycle rental on time. Clean and comfortable van
This review was autotranslated
Van VIP, Truly Hagiang (Du lich Á châu), Sep 10, 2023
P D
A car driver picked up us to go to the bus. He was so fast and dangerous. We almost crashed…. The trip from Hanoi to Ninh Binh took one hour so imagine how fast was the driver bus too.
Van VIP, Truly Hagiang (Du lich Á châu), Sep 6, 2023
A M
Great, but we were seated in front (right to the driver) and we didn't have a seat belt. But the experience was very good and the driver drives excellently.
Van VIP, Truly Hagiang (Du lich Á châu), Aug 15, 2023
A L
Communication was superb. We were a few minutes late because our flight was delayed and told the company beforehand so they waited for us (was literally just 5 minutes but if they wouldn't have known they would've driven off). Driving was good, calm for Vietnamese standards. Bus was okay for a day trip.
Bus VIP Sleeper 41, Truly Hagiang (Du lich Á châu), Jun 15, 2023
S H
No complaints. Drivers were on time and very helpful.
Van VIP, Truly Hagiang (Du lich Á châu), May 19, 2023
B G
First you have to take a taxi to a hotel near the airport. They say to be there 30 min prior departure. After 45 minutes waiting, you have to call to check where the driver is. After 2 attempts, a car comes pick you up, then goes in Hanoi traffic jam to another meeting spot. There, you have to wait another 40 minutes until couch goes off. So instead of departing at 11:30, I left around 2. So more than 2 hours waiting and 2 hours late... Couch is confortable.
Van VIP, Truly Hagiang (Du lich Á châu), Apr 17, 2023
G S
Ninh Binh Hanoï. Travel on time. No bus change and meeting and drop off location was accurate. Nevertheless, driving attitude is not acceptable and way too dangerous, especially slaloming on the highway, 20kmph above limitation and on the emergency lane.
Van VIP, Truly Hagiang (Du lich Á châu), Apr 16, 2023
F K
I was prepared for some bad reviews, but I arrived on time, didn't have to change trains, and was satisfied with getting from Hanoi to Tam Coc in an hour and a half. However, they texted me a different location 20 minutes before the meeting time. In the first place, I was wondering if I really parked my car in such a place, so I wanted you to specify it from the beginning.
Van VIP, Truly Hagiang (Du lich Á châu), Apr 14, 2023
J C
Left and arrived as expected, Hanoï - Ninh Binh was ok but for Ninh Binh - Tam Coc the driver was driving really fast. Confortable seat and free bottle of water
Van VIP, Truly Hagiang (Du lich Á châu), Apr 11, 2023
M H
We made it to the circus on time and there were a lot of different vans there to pick people up. Our voucher showed a certain type of van with the Truly Hagiang logo on it, so logically we were looking for this van. We were supposed to leave at 12:30 pm, but we were still standing there until 13:00 pm without any sight of the pictured van. All of a sudden another van came up to us, turned out that was the one we had booked. It didn’t have truly hagiang on it and it did not look like the picture so we wasted half an hour of our time waiting for another van. We were finally in the van and started driving towards Tam Coc. It seemed like the driver wanted to make up for lost time because he was driving so recklessly. I get that driving here is a bit more bold than in Europe but this was just plain dangerous. We arrived in Ninh binh and then had to transfer vans (which wasn’t known to us), and then we were brought to Tam Coc, happy that we were still alive and not in a car crash..
Van VIP, Truly Hagiang (Du lich Á châu), Apr 8, 2023
I S
the van was good and clean.we arived somewhere in ninh bin 10 km from the villige and the guy from the office just try to sale us a bike insted to asist us.we underestend from them day before that they take us to our homestay . they are not try to help us .we talled him where we need to go .he offer to take us for 200k .we order grab for 100k. they not speek english only whene he try to sale a bike then hes underestand and speek perfect
Van VIP, Truly Hagiang (Du lich Á châu), Apr 1, 2023
M D
The trip and driver to Ninh Binh was good. Good driver. The last 10 km we changed van and driver. This driver drove like an idiot! That’s why the score is average.
Van VIP, Truly Hagiang (Du lich Á châu), Mar 30, 2023
V R
The VIP bus never showed up, without any information from the company. 1,5 hours later we instead got instructed to go on another bus (a sleeper bus of lower standard). Arriving in Hanoi 3 hours later than planned. After contacting 12go we got a minor refund, but it didn’t even cover the price difference between VIP and sleeper bus. Better than nothing though.
Van VIP, Truly Hagiang (Du lich Á châu), Mar 28, 2023
M L
First pick up coordinations where wrong, than there was no bus coming, after a call someone picked us up and drove as to central Hanoi, from there bus was running to Ninh Binh there we had to change bus again and this drove us to Tam Coc.
Van VIP, Truly Hagiang (Du lich Á châu), Mar 28, 2023
4.0
453 customer reviews
5
44%
4
24%
3
19%
2
13%
1
0%
87% of 453 travelers were presumably happy with Truly Hagiang as they left good or no review