StarMart Express
- About
- Popular Routes
- Stations
- Reviews
- Schedule and Timetable
About StarMart Express
Bus is a convenient way of travel no matter whether you need to get to a neighboring town a couple of hours away or venture further afield crossing the whole country. Whatever your budget, buses have you covered. Express buses offer the most affordable ticket price for travellers who have very little money to spend. VIP options are geared toward those who do not want to compromise on comfort. Before you jump on a bus, make sure you choose the type of service which suits you best. For a long-haul trip look for a VIP or first-class coach which provides non-stop service to your destination or just call a minor number of stations along the way. Express or local buses in many cases may prove an acceptable choice for shorter trips, but longer rides are often not the best buy. Study the timetable before going as many long-haul destinations are served by night buses, and some offer wider seats or sleeper berths for such travels. Make an online reservation for your bus ticket with StarMart Express. Other travellers’ reviews will help you to choose the best ticket and coach class.
StarMart Express Popular Stations
The main stations covered by StarMart Express’s buses include:
- KLIA T1
- KLIA T2
- Melaka Sentral
- Kajang Bus Terminal
- Sekinchan
- Kuala Kangsar Bus Terminal
- Seremban Terminal 1
- Pudu Raya
- Tanjung Karang
- Kuantan Terminal Sentral
- Golden Mile Tower
- Sungai Besar
- Brinchang
- Sitiawan
- Kulim Bus Terminal
- Berjaya Times Square
- Genting First World Hotel
- Awana Genting Bus Terminal
- Parit Buntar
- Makhota Medical Centre
- Sungai Nibong
- Kuantan
- Teluk Intan
- Jalan Bendahara Ipoh
- TBS Kuala Lumpur
- Kamunting Bus Terminal
- Kuala Selangor
- Shah Alam
- Changloon Bus Terminal
- Larkin Bus Terminal
- Petronas Jalan Simpang
- Starmart Jalan Simpang
- Bidor Caltex
- Sabak Bernam
- Gopeng
- Bidor
- Butterworth
- Sri Manjung Bus Terminal
- Langkap
- Copthorne Hotel Cameron
- Kluang Bus Station
- Simpang 4 Hutan Melintang
- Pasir Gudang Bus Terminal
- Hentian Duta
- AmanJaya Bus Terminal
- Cameron Highlands
- Terminal Taiping
- Taman Ungku Tun Aminah
- Kampong Koh
- Klang Sentral Bus Terminal
- Ayer Tawar
- First World Sky Avenue Bus Terminal
- Hutan Melintang
- Aman Jaya Ipoh
- Ayer Tawar
- Awana Bus Terminal
- Hat Yai Chee Road
- Bidor Caltex
- Singapore Boon Lay
- KLIA T2
- Tanah Rata
- KLIA T1
- Kuala Lumpur
- Pahang
- Seremban
- KL International Airport
- Simpang
- Kluang
- Penang
- Singapore
- Lumut
- Simpang 4 Hutan Melintang
- Ipoh
- Genting Highlands
- Pasir Gudang
- Seri Manjung
- Malacca
- Johor Bahru
- Taiping
- Kuala Kangsar
- Kamunting
- Kuala Lumpur
- Klang
- Lumut Bus Terminal
- Kampung Koh
- Boon Lay
- Taiping Hentian Kemunting Raya
StarMart Express Top Destinations
StarMart Express buses ply a number of routes and here is the list of some of the most popular ones:
- Singapore - Kuala Lumpur
- Kuala Lumpur - Singapore
- Singapore - Malacca
- Singapore - Penang
- Malacca - Kuala Lumpur
- Johor Bahru - Kuala Lumpur
- Malacca - Singapore
- Kuala Lumpur - Ipoh
- Singapore - Ipoh
- Kuala Lumpur - Johor Bahru
- Ipoh - Singapore
- KLIA - Malacca
- Kuala Lumpur - Butterworth
- Malacca - KLIA
- Ipoh - Kuala Lumpur
- Singapore - Genting Highlands
- Malacca - Johor Bahru
- Singapore - Hat Yai
- KLIA - Kuala Lumpur
- Kuala Lumpur - KLIA
- Kuala Lumpur - Hat Yai
- Malacca - Ipoh
- Butterworth - KLIA
- Lumut - Kuala Lumpur
- Malacca - Selangor
- Singapore - Butterworth
- Butterworth - Perak
- Selangor - Singapore
- Kuala Lumpur - Lumut
- Perak - Kuala Lumpur
- KLIA - Ipoh
- Singapore - Sungai Nibong
- KLIA - Johor Bahru
- Kuala Lumpur - Pahang
- Singapore - Selangor
- Lumut - KLIA
- Genting Highlands - Singapore
- Kuala Lumpur - Perak
- Johor Bahru - KLIA
- Malacca - Kluang
- Kluang - Malacca
- Singapore - Muar
- Kuala Lumpur - Selangor
- Singapore - Perak
- Perak - Singapore
- Singapore - Pahang
- Johor Bahru - Malacca
- Singapore - Lumut
- Kuala Lumpur - Kuala Kangsar
- KLIA - Butterworth
- Perak - Butterworth
- KLIA - Lumut
- Selangor - Johor Bahru
- Perak - Negeri Sembilan
- Lumut - Singapore
- Singapore - Negeri Sembilan
- Kluang - KLIA
- Pahang - Singapore
- KLIA - Teluk Intan
- Butterworth - Kamunting
- Perak - KLIA
- Malacca - Skudai
- Perak - Johor Bahru
- Selangor - Kuala Kangsar
- Kuala Lumpur - Negeri Sembilan
- Perak - Ipoh
- Perak - Malacca
- Teluk Intan - KLIA
- Johor Bahru - Perak
- Johor Bahru - Negeri Sembilan
- Cameron Highlands - Singapore
- Malacca - Kuala Kangsar
- Kuala Lumpur - Kluang
- KLIA - Yong Peng
- Kuala Lumpur - Teluk Intan
- Kuala Lumpur - Kamunting
- Kuala Kangsar - Kuala Lumpur
- Johor Bahru - Kluang
- Malacca - Perak
- Johor Bahru - Ipoh
- Johor Bahru - Selangor
- Kuala Kangsar - KLIA
- KLIA - Perak
- Pahang - Kuala Lumpur
- Pahang - Perak
- Teluk Intan - Kuala Lumpur
- Ipoh - Johor Bahru
- Kamunting - Kuala Lumpur
- Kluang - Selangor
- Lumut - Selangor
- Johor Bahru - Kuala Kangsar
- Pahang - KLIA
- Negeri Sembilan - Singapore
- Perak - Selangor
- Kuala Lumpur - Ayer Tawar
- Teluk Intan - Singapore
- Selangor - Perak
- KLIA - Skudai
- Perak - Hat Yai
- Selangor - Kuala Lumpur
- Kuantan - Kuala Lumpur
- Selangor - Teluk Intan
- Singapore - Tanjong Malim
- Singapore - Sungai Petani
- Negeri Sembilan - Kluang
- Teluk Intan - Johor Bahru
- Singapore - Alor Setar
- Pasir Gudang - KLIA
- Selangor - Kluang
- Malacca - Yong Peng
- Negeri Sembilan - Johor Bahru
- Singapore - Kuala Kangsar
- Pasir Gudang - Ipoh
- Selangor - Negeri Sembilan
- Woodlands - Kuala Lumpur
- Woodlands - Genting Highlands
- Kuala Lumpur - Woodlands
- Johor Bahru - Lumut
- Woodlands - Malacca
- Woodlands - Lumut
- Perak - Sungai Petani
- Singapore - Changloon
- Woodlands - Kamunting
- Woodlands - Bagan Serai
- Teluk Intan - Selangor
- Perak - Alor Setar
- Singapore - Tapah
- Woodlands - Teluk Intan
- Parit Buntar - Kuantan
- Woodlands - Sungai Nibong
- Lumut - Johor Bahru
- Singapore - Parit Buntar
- Kuala Lumpur - Bagan Serai
- KLIA - Ayer Tawar
- Kuala Kangsar - Singapore
- Woodlands - Kampar
- Woodlands - Gopeng
- KLIA - Ayer Hitam
- Perak - Changloon
- Woodlands - Ipoh
- Parit Buntar - Kuala Lumpur
- Pahang - Woodlands
- Pasir Gudang - Kamunting
- Kamunting - Selangor
- Singapore - Ayer Tawar
- Pasir Gudang - Negeri Sembilan
- Kuala Kangsar - Johor Bahru
- Bidor - Kuala Lumpur
- Pahang - Kedah
- Kuala Lumpur - Malacca
- Kluang - Kuala Lumpur
- Penang - Kuala Lumpur
- Kuala Lumpur - Skudai
- Penang - Perak
- Kamunting - Johor Bahru
- Kuala Kangsar - Negeri Sembilan
- Kamunting - Singapore
- Kuala Lumpur - Penang
- Bidor - Singapore
- Negeri Sembilan - Pasir Gudang
- Kuala Lumpur - Yong Peng
- Teluk Intan - Bidor
- Bidor - Pasir Gudang
- Teluk Intan - Pasir Gudang
- Parit Buntar - Pahang
- Johor Bahru - Kamunting
- Singapore - Teluk Intan
- Penang - Kamunting
- Ayer Tawar - Kuala Lumpur
- Perak - Bidor
- Kuala Kangsar - Pasir Gudang
- Perak - Penang
- Kamunting - Skudai
- Malacca - Kamunting
- Singapore - Bagan Serai
- Selangor - Ipoh
- Kuantan - Parit Buntar
- Kamunting - Kuantan
- Ipoh - Pasir Gudang
- Selangor - Pasir Gudang
- Perak - Pasir Gudang
- Ayer Tawar - Johor Bahru
StarMart Express Ticket Prices & Bus Classes
One of the best things about bus travel is that you can almost tailor-make your trip adjusting it to your requirements for privacy and comfort. Different classes and types of buses cater to the different needs of travellers. The cheapest trips are normally offered by standard-class buses. They may be called local, express or ordinary. These are a good choice for shorter trips. Sleepers or VIP coaches are good both for longer and overnight trips. They may offer berths or wide soft reclining seats, sometimes with built-in massage options, blankets, soft drinks, and snacks, or more substantial meals on board or during toilet or refuelling stops. Travelling by night buses allows you to save on a hotel room, but to ensure the most comfortable ride do choose the class of your bus wisely. Prices always depend on the distance you ride and the type of coach. For some, even shorter trips, it is worth investing some extra money and buying a seat on a VIP bus as it can save you twice as much time as you spend travelling by an ordinary bus.
Travel by Bus: Pros & Cons
Pros of Bus Travel
- Bus is the best choice to get to destinations that are not connected by rail or planes. The network of buses often covers almost the whole country, and their routes are well and long-established.
- Opposite to air travel and sometimes rail travel, taking a bus does not require arriving at the bus station much in advance. Check-in, even on international routes, does not take much time. Luggage allowances are usually very traveller-friendly, and the fee for extra luggage, if limits are set, is normally not very high.
- Bus tickets can be more affordable compared to air or fast train tickets. There is always a choice of ticket classes for all pockets. Cheaper standard options may be a bit slow and do not offer top comfort, but anyway acceptable and bring you to your destination. On longer routes, toilets or toilet stops as well as snacks, water, and sometimes toiletries and blankets are almost always included in the price.
- If you are ready to spend more, some VIP coaches offer seating comparable to business class on a plane with wide soft reclining seats, blankets, fewer passengers, and many other perks to make your trip a pleasant journey.
Cons of Bus Travel
- Newer intercity bus terminals are very often located out of the city close to bigger highways to allow buses to avoid city congestion. Unfortunately, it may create extra challenges for travellers, too. Getting to such a terminal may be a problem as in some destinations there are restrictions on vehicles allowed to enter the terminal, and you will have to use special carriers to get there. This results in higher costs as prices may be inflated. Also do calculate extra time if you are travelling during rush hours, especially if you are not familiar with the traffic situation at your starting point.
- Buses are probably the means of transport which runs out of schedule more often than trains or planes. They are heavily dependent on the road situation which sometimes can be unpredictable – accidents, road construction works, detours, etc. This is especially true for travels during weekends, high season, or national holidays. Do keep this in mind and do not plan tight connections.
- Travelling on certain routes or during the most popular periods may require advanced booking. Bear in mind that it is not always possible to show up at the bus station and hop on the next bus – tickets may well be all sold out, so organize your trip accordingly.
StarMart Express Stations
Kajang Bus TerminalSekinchanKuala Kangsar Bus TerminalSeremban Terminal 1Pudu RayaTanjung KarangKuantan Terminal SentralGolden Mile TowerSungai BesarBrinchangSitiawanKulim Bus TerminalBerjaya Times SquareKLIA T1Genting First World HotelAwana Genting Bus TerminalParit BuntarMakhota Medical CentreKLIA T2Sungai NibongKuantanTeluk IntanJalan Bendahara IpohBoon LayTBS Kuala LumpurKamunting Bus TerminalKuala SelangorShah AlamChangloon Bus TerminalLarkin Bus TerminalLumut Bus TerminalPetronas Jalan SimpangStarmart Jalan SimpangBidor CaltexSabak BernamGopengBidorButterworthSri Manjung Bus TerminalLangkapMelaka SentralCopthorne Hotel CameronKluang Bus StationSimpang 4 Hutan MelintangPasir Gudang Bus TerminalHentian DutaAmanJaya Bus TerminalCameron HighlandsTerminal TaipingTaman Ungku Tun AminahKampong KohKlang Sentral Bus TerminalAyer TawarFirst World Sky Avenue Bus TerminalHutan MelintangAman Jaya IpohAyer TawarAwana Bus TerminalTaiping Hentian Kemunting RayaKampung KohHat Yai Chee RoadBidor CaltexSingapore Boon LayKLIA T2Tanah RataKLIA T1Kuala LumpurPahangSerembanKL International AirportSimpangKluangPenangSingaporeLumutSimpang 4 Hutan MelintangIpohGenting HighlandsPasir GudangSeri ManjungMalaccaJohor BahruTaipingKuala KangsarKamuntingKuala LumpurKlang
StarMart Express Company Reviews
M S
Matus SThe driver left without us from Tuas Checkpoint in the middle of the night with no public buses in service. We had to get help from ICA to get out.
Bus Express, StarMart Express, Sep 1, 2026
G J
Gary JRude receptionist at kiosk in Singapore. She was rude to me on two seperate occasions. 3rd time of attempting to get our tickets my partner got them... all nice and smiley then. Perhaps she is in wrong job. Can supply more details of her should you wish to follow up. Coach actually never made destination. It was running late so I assume this was f9r.operational reasons. It's the lack of notice from the driver and clarity that is the issue here. Would I use you again? Yes once more to return on our booked ticked back to.Singapire. and that will be it.
Bus Express 27, StarMart Express, Sep 1, 2026
C L
Carolina LThis was one of the worst and most frightening travel experiences I have ever had.
I booked this journey through 12Go, with Starmart Express, from Kuala Lumpur to Singapore. Booking reference 25006384.
WE WERE ABANDONED AT IMMIGRATION.
Let me be very clear: we did NOT simply “miss the bus”.
We were two passengers — a mother and her daughter — completing the mandatory immigration process to enter Singapore.
Before getting off the bus, I specifically asked the driver whether we would return to the same bus. He said yes.
We therefore left a bag with snacks and my phone charger inside the bus.
Immigration was quick. We were NOT gone for 20 or 30 minutes. We came out and the bus was simply gone.
At around 11 PM, we were left alone in a foreign country, with a child, our luggage and no transportation.
No staff.
No information.
No phone call.
No assistance.
And here is the part that makes this even more outrageous: the driver apparently had time to get off the bus and smoke, leaving us waiting around 25 minutes, but could not wait a few minutes for two passengers completing immigration.
How can a company operating an international route leave two confirmed passengers behind?
And it got even worse.
Another Starmart bus arrived afterwards. We explained everything and asked for help.
THEY REFUSED TO TAKE US.
We had a valid, fully paid ticket.
My daughter was extremely nervous. We were desperate and crying.
I sent dozens of WhatsApp messages to Starmart asking for help. Nobody answered.
My belongings were still inside the original bus, including my bag and charger, and they have still not been returned to me.
And 12Go has been just as disappointing. I have contacted 12Go about this incident and received no meaningful assistance or proper response to my complaints.
And as if abandoning passengers wasn't bad enough, the bus itself was far from what was advertised:
• The journey took more than 6–7 hours.
• The massage function on the seat did not work.
• The charging system did not work.
• And after spending hours on that bus, we were simply abandoned at immigration at night.
Thankfully, strangers showed us more humanity than the company we had paid to transport us.
Another bus driver saw our situation and stopped to help us. A kind stranger helped us find a train station. We eventually managed to get a Grab to our accommodation.
This is NOT customer service.
A transportation company is paid to take passengers to their final destination — not abandon them at immigration and leave them to figure out how to survive the situation themselves.
This was not a minor inconvenience.
It was frightening, irresponsible and completely unacceptable.
I strongly recommend that 12Go and Starmart investigate this incident and take responsibility.
I would NEVER use this company again, and I strongly advise other travellers — especially anyone travelling with children — to think twice before booking this service.
Bus Express 27, StarMart Express, Aug 30, 2026
F A
Francesco Athe driver have seen a movie or something on mobile phone all the trip will driving 😵💫
stop for toilet only after 3 hrs
next time I try to use train 👋
Bus Express, StarMart Express, Aug 30, 2026
E R
Eunice RWe boarded the first bus which was good but before we got to KL, we were asked to alight and were transferred to a bus that was very sub standard. I enjoyed my bus to singapore, but not this ride
Bus Express 27, StarMart Express, Aug 30, 2026
P H
Preben HUnfortunately, a 5 hours bus became a 8-9 hour bus.. would also be nice to have charging ports in the bus for tourists. Also i bought a wrong ticket by accident one time and could neither sell it or return it.. so i had to buy a new one.
Bus Express 27, StarMart Express, Aug 30, 2026
J G
Juan GThe bus took 3 hours longer than announced and there were no traffic jams or holds.
Bus Express 27, StarMart Express, Aug 29, 2026
M A
marcus ATHIS WAS TO BE 1 BUS TO THE AIRPORT TERMINAL ‼️‼️ &: INSTEAD THE BUS STOPPED 🛑 INSTEAD THE BUS DROPPED US AT ANOTHER TERMINAL WE WAITED FOR 1/2 HOUR FOR A DIFFERENT BUS AND THAT BUS WENT TO OTHER AREA BEFORE GETTING TO THE AIRPORT ✈️ ⁉️⁉️ MY ARRIVE WAS TO BE AT 7:30 PM .. I ARRIVED TO THE TERMINAL AT 11 PM ‼️‼️‼️ THATS 3 HOURS LATE ‼️‼️‼️
Bus Express 27, StarMart Express, Aug 29, 2026
B V
Baerbel VFirst of all, I had a question regarding immigration—specifically, which tour number I was supposed to enter—but unfortunately, I received no reply. As a result, I had to sort it out just before the trip, which caused quite a bit of stress. Furthermore, the drivers were very unfriendly; we were constantly threatened that we weren't allowed to eat or drink on the bus, or else we would be thrown off. We also had to switch buses at the Kuala Lumpur city limits, as apparently only one bus was authorized to drive within the city—something we hadn't been aware of beforehand. For me, it’s a "never again." The bus itself was comfortable, and it could actually have been a pleasant journey
Bus Express 27, StarMart Express, Aug 24, 2026
E D
Etienne DConfortable bus but not on time (+ 2 hours vs planned) on a journey of 5h
Bus Express 27, StarMart Express, Aug 23, 2026
D Y
David YThe bus itself was clean and well-maintained, although it was already showing some signs of age. The driver’s driving style was safe and competent. However, the announced 10:00 a.m. departure referred to a shuttle to the central departure point. The actual departure from Kuala Lumpur was therefore not until an hour later.
The lady at the check-in counter was extremely disinterested and at times rather rude. She provided hardly any answers to passengers’ questions, which caused considerable uncertainty among the passengers before departure on the shuttle.
Bus Express 27, StarMart Express, Aug 21, 2026
V C
valentina CEnjoyable drive, good nus and driver. The trip lasted 1,5 h more than expected
Bus Express 27, StarMart Express, Aug 19, 2026
Y C
Yannick CThe driver was coughing and making disgusting noises the entire ride. We did not feel safe, for fear of getting sick. Horrible sounds.
Bus Express 27, StarMart Express, Aug 18, 2026
S C
Sara CFirst, the operators at the ticket counter were very rude; we had to take two buses to arrive at the destination (it was not said in the ticket). Second: we discovered only when we hopped on the bus after a 20 minutes stop that we could not eat or drink inside the bus, for the entire 6.5h of the trip (it should have been a 5h trip but the operator was late at the pickup and we lost some time both for traffic - not their fault obviously - and to wait the second bus). I took tons of buses in Asia and this is the first time it happens. Moreover, the "co-pilot" watched videos and socials for the entire trip with a very high volume (we could hear it from the upper deck). My seat was also broken since I could not adjust it. I would not recommend this bus operator.
Bus Express 27, StarMart Express, Aug 16, 2026
S S
Sandra SWe went to the ticket office in Boonlay. There was a very unfriendly women. They gave us a our ticket and no more informations more. We we’re not sure where our bus starts so I asked again and she was really unfriendly. For a foreign visitor is no explanation on the voucher or anything else. The staff didn’t help. So I would never book again this tour.
Bus Express 27, StarMart Express, Aug 16, 2026
E D
Emmanuel DDeparture was chaotic as the bus did not leave from the mentioned location but from another location which took about an hour all together to reach with a small shuttle.
After the toilet stop, the driver litterally agressively shouted in the speakers that he would kick out of the bus anyone seen drinking or eating, despite no previous instructions given. Strange that we are expected to seat during 7 hours without drinking.
2 stops made later on without any defined purpose whereas already running late (not intended for passengers). At Malaysia border crossing, we waited 15 minutes 2 passengers that were just eating, bringing an additionnal delay...
Company displays 'massage seats', but the massage fonction does not actually work.
Noticeable point : we went through Tuas check-point, which was extremely quick.
Maybe this was just one bad experience out of many trips, but I would not go with this company again.
Bus Express 27, StarMart Express, Aug 13, 2026
P P
Pier P7 hours trip, really too long from Singapire to KL! We had also to wait a smaller bus to change after TBS in order to reach Times Square and it was not clear at the booking and payment.
Bus Express 27, StarMart Express, Aug 12, 2026
J R
Julian RLang waiting für everything
Bus Express 27, StarMart Express, Aug 12, 2026
N J
Noelle JThe bus itself was OK, nice big seats with legrest and back could go down. Driver hardly spoke English. Was also not too friendly but OK.
Most annoying was we had to be at Berjaya Times Square before 9AM for our bus at 9.30AM just to find out after 9.30 there was no bus coming and we were all transported to main busstation. (Chaotic) There the bus departed at aprox 10.45AM. We were supposed to arrive at SIN around 2.40PM but we arrived only at aprox 5.30PM at Golden Mile Tower.
Bus Express 27, StarMart Express, Aug 12, 2026
T H
Terence HDirty bus not a direct service as advertised point to point.
Bearded us all into two cramped mini buses to transfer us to a bus depot. Left hours late arrived hours late.
I was left stranded at Singapore customs as were other passengers. The driver just left.
The bus was aged dirty and no toilet on board and nothing worked properly as for seat adjustment.
I am considering reporting this company to Malaysia regulators and consumer and tourism ministers .
I will never ever use another Malaysian bus service.
Bus Express 27, StarMart Express, Aug 9, 2026
C D
Carina DThe journey was much longer than advertised and we had to change busses unannounced and without apparent reason. The second bus was a budget one and people even had to stand.
Bus Express 27, StarMart Express, Aug 8, 2026
Y V
Yasmin VSuoercomfy Bus and very good driver. Would Travel with This Bus again but from TBS.
Bus Express 27, StarMart Express, Aug 8, 2026
S T
Sofia T3 hours delay, we lost a day in the bus
Bus Express 27, StarMart Express, Aug 6, 2026
R H
Rienk Hcomfortable bus drive, however an unexpected detour after the border, and a dropoff at a station in KL, followed by a sudden change of bus at a gas station in KL. in total 6.5 hrs drive. some communication on these events would have been helpful.
Bus Express 27, StarMart Express, Aug 5, 2026
M K
Maxim KBus was very comfy but we had like 4 hours delay (not really their fault but there was no communication regarding why when where we are stopping) also the stop we had was a bit sketchy. We would have preferred a stop with a proper cafe or something like that.
Bus Express 27, StarMart Express, Aug 5, 2026
E T
Edgar TThe bus arrived 3 hours late in Singapore. Thus we missed our connection in Singapore. The staff on the bus gave zero explanation what was going on, let alone an excuse.
Bus Express 27, StarMart Express, Aug 2, 2026
K L
Katie LBus was not on time picking us up. Then we drove a bit and then was stopped for about 1 hour before getting on a new bus and picking more people up. Whole thing took over 8 hours. Understandably traffic was some but being late and then waiting around when not told this was the biggest delays
Bus Express 27, StarMart Express, Jul 30, 2026
K L
Katie LDriver was very loud talking the whole journey so was very annoying, pretty much shouting the whole time
Bus Express 27, StarMart Express, Jul 29, 2026
I M
Ismael MGood experiencie in overall, comfort bus, ac, with space I am not giving 5 stars due to the time, you can expected doing the journey between 6-hours depending on the traffic, 5 hours is unrealistic.
Bus Express 27, StarMart Express, Jul 27, 2026
H O
Heidi OGreat seats lots of space
Bus Express 27, StarMart Express, Jul 22, 2026
I W
Ibrahima WInstructions need to be improved for occasional travellers that are not used to taking the bus. Luckily we found another traveler that helped us find the way.
We had to change bus 2 Times: at the Malaysian border -where the wait was nearly 1h for the other bus to come, and then at the entry of Kuala Lumpur, for a mini van ( I have to say the driver of the mini van was such a terrible driver, driving very dangerously without any consideration to security and passengers he was driving). We departed on time (11:30) but arrived very late (20:30) probably due to traffic mostly , but also unnecessary waiting times.
Bus Express 27, StarMart Express, Jul 20, 2026
A B
Alexandra BApart from 2h delay, it was a comfortable ride
Bus Express 27, StarMart Express, Jul 18, 2026
H A
Hakim AExcellent trip and excellent seats.
Enjoyed a lot
Bus Express 27, StarMart Express, Jul 16, 2026
P B
Paul BMy wife had a bad stomach, driver took the time to make another stop, highly appreciated!
Bus Express, StarMart Express, Jul 14, 2026
T L
Todd LWasn’t sure where the stop was and I got a text beforehand from the operator with a photo of the stop - so helpful to know I was in the right place. Bang on time and got me where I needed to go. Definitely recommend (also the massage chairs on the bus were great - so much legroom too!)
Bus Express 27, StarMart Express, Jul 12, 2026
T D
Timothy DWe arrived 1.5h too late, and people were not friendly.
Bus Express 27, StarMart Express, Jul 12, 2026
J M
JOHN MLeft on time, comfortable journey and good safe driving
Bus Express 27, StarMart Express, Jul 11, 2026
M R
Melissa RHappy and Save Journey
Thank you
Bus Express 27, StarMart Express, Jul 9, 2026
P G
Pablo GGood seats, but the bus was late.
Bus Express 27, StarMart Express, Jul 8, 2026
P P
Paula PThe people on the office is rude and angry all the time, they do not give a pleasant service, unless the driver he was nice-ish. The bus departure was late. They dont help you to store the luggage in the bus. And the worst is that the arrival point was the B time square in the city center of KL, but instead they left us in another bus terminal 6 km away from the centre. Bad service.
Bus Express 27, StarMart Express, Jul 7, 2026
D C
Dan CLook I see a lot of people complaining about it yes it was late but 2 hours but what do you expect. The bus was comfortable
Bus Express 27, StarMart Express, Jul 4, 2026
G D
George Ddriver was rude. please reprimand him
Bus Express 27, StarMart Express, Jul 4, 2026
O A
Ommy ATrip was smooth with no hiccups. To my amazement the boat had free wifi
Bus Express 27, StarMart Express, Jul 3, 2026
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Gema DThe bus arrived to pick up almost an hour late and we arrived at Singapore almost two hours lather than the set time. My seat didn't have the lever to get the feet cushion up and also the massage feature wasn't working
Bus Express 27, StarMart Express, Jun 30, 2026
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Suzan AIt was late then stopped at a service station with no explanation and we had to wait for the driver for too long. We all had to get off at Melaka Central but we had requested to be dropped off at the Medical centre when we booked the tickets.
Bus Express 27, StarMart Express, Jun 30, 2026
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Dini TFirst it is pricey than the average, second the bus come late, third, when we arrived at the Malaysia custom, the bus driver just left us like that. So we have to wait another loong time to the next bus to pick up us to singapre. Very bad service, I would not recommend this to anyone
Bus Express 27, StarMart Express, Jun 25, 2026
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Ryan CBoarding was allowed 5 mins before departure. No waiting area, passengers were left out to stand and wait nearby. stop overs were swift. we were on time due to a weekday trip. chairs were okay and working as intended.
Bus Express 27, StarMart Express, Jun 22, 2026
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Dora FThe drop off point wasn’t the good one, it was expected Berjaya Times Square and the bus stopped at TBS Station
Bus Express 27, StarMart Express, Jun 21, 2026
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Leighton MBus was late, driver was slow and unprofessional
Needs training in customer relations
Bus Express 27, StarMart Express, Jun 17, 2026
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Michelle MNice big seats, but not the cleanest or tidiest bus, shabby! Delayed at start. Arrived about 2 hours late. Poor communication from drivers. Bus changed part way through journey. Wear a coat, air con was freezing.
Bus Express, StarMart Express, Jun 13, 2026